Customer Service Administrative Assistant

Eivymar Lopez Velazquez

*** ****** ** *** **

Biloxi, MS 39531

Phone: 228-***-****/228-***-****

Email: *************@*****.***

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Objective: To obtain a meaningful and challenging position that will enable me to utilize my education, training, bilingual skills and experience in the Administrative field.

Experience: Floor Manager, IP Casino Resort & Spa 2013-Present

. Guest calls

. Rooms attendant and Houseman manager

Administrative Assistant, San Juan Orthopedic Group. 2005 – 2012

Responsible for handling customer calls directing them to the proper source.

Submit procedures for approval for insurance companies with ICD-9

Ensure that all billing to insurance and patients are correct.

Preparations for surgical procedures and schedule appointments

General administrative duties that include filing and customer service

Accomplish many tasks simultaneously with an attention to detail.

Administrative Assistant, Vocational School Miguel. 2005

Answering multiple phone lines while providing excellent customer service

Providing assistance to customers

Bank transactions

Assistant to the Director, John Dewey College. 2003-2005

Assist the Director in day to day functions including writing letters

General administrative duties including answering phones and filing

Education: John Dewey College 2003-2005. Technical Degree: Business Administration,

Accounting, Shorthand, and computer processing programs.

Qualifications: Microsoft Word, Excel, PowerPoint. Fluent in English and Spanish.

References: Available Upon Request

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