Data Support

SAISYAMALA PARVATAM

MORRISVILLE

Mobile no: 919-***-****

E-Mail: acuuun@r.postjobfree.com:acuuun@r.postjobfree.com

mailto:acuuun@r.postjobfree.com

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●More than 3 years of experience in Software application testing, documentation and Software application support

●Extensive knowledge of STLC (software Test life cycle) processes and documentation

●Strong expertise in all phases of software test management: Requirements, Planning,

Analysis, Test Design, Implementation, Execution, Conclusion and Closure Phases

●Knowledge and understanding of test automation processes (QTP and Selenium)

●Proficient using test management and defect tools such as Quality center, Test link, JIRA, Bugzilla,

●Hands on experience in testing Standalone and web applications

●Experience of working in agile and waterfall environments

●Knowledge of querying database tables using SQL

●Experience in performing integration testing, functional testing, system testing, interface testing, and regression testing

●Participating in Product documentation reviews, writing manuals and documentation and providing quality support to the documentation teams

●Understanding of ISO, 6Sigma, IEEE, and CMMI standards

●Possess strong problem solving skills with an ability to quickly grasp new concepts and technologies

●Team player with excellent communication skills

●Creative thinker with an eye for detail

Technical Expertise

Defect/Test management tools: Test director, JIRA, Bugzilla

Automation tools: selenium, QTP

Operating systems: Tandem non stop servers, Windows XP/7/03/08, Windows server 03

Languages: MySQL, VBscript, Javascript

Methodologies: Agile, waterfall

Certification: ISTQB (International software testing qualifications board) foundation level

Work Experience

Role: IT consultant at CGI India PVT LTD (March'10 – Aug’2013)

Environments: Tandem server, SQL Server 2005, Windows 7/XP

Projects

BESS (Banking Electronic Support System) payment July.2011 – Aug.2013

Logica India Pvt Ltd ( a CGI company)

Logica offers the Bank Electronic Support System (BESS) software product as a solution to a bank’s domestic and international funds transfer and communications operations. The Bank Electronic Support System (BESS) is a funds transfer and communications product that automates a bank's wireroom and payment applications. BESS minimizes manual processing of incoming and outgoing messages by accurately and securely handling transactions.

BESS integrates the functions of the wireroom and payments departments in one online system, while allowing bank operations to be centralized or decentralized, as the bank may desire. The BESS Product consists of the following features:-

• CNP (Common Network Processor) -

This runs both wireroom & payments. It monitors and controls the background functions that provide the foundation of BESS (This is actually a backend process).

• PAYMENTS (Involves credit, debits and payment instructions) -The BESS Payments product automates the paying and receiving function and performs all accounting processing and interfaces to CHIPS, Fedwire.

• WIREROOMS (Only message services between banks. No credit/debits) -

The BESS Wireroom provides the electronic receipt, processing and transmission of messages to and from the wire services using the same workstation (terminal). Wire service interfaces link BESS with international and domestic carriers such as S.W.I.F.T., CHIPS, and FED.

• INTERFACES (like HMI, HOTSCAN) - Connects BESS with other applications via MQ/TCP-IP

Expertise: Functional Testing of payment services and message tracking from the tandem server to the client server.

Responsibilities:

Undertook activities (which include test case preparation, test data preparation, test execution by loading and reverse loading data in actual production environment) from ENSCRIBE Database in Tandem Servers to SQL Database.

• Worked with Tandem Non-stop servers and execution of SWIFT mandatories.

• Was involved in extensive testing of the Wireroom part of applications and handled the responsibility of CR (Change Requests) Payments testing from Bangalore.

•Constantly involved in activities like preparation of Test metrics and WSR (Weekly Status Reports).

•Extensively involved in documentation and provided support in writing manuals and product related documents.

IT consultant (Application support) March 2010 – July 2011

Symantec backup exec (Multiple clients)

Symantec Backup Exec is a small- to medium-sized business (SMB) data protection product.

Backup Exec provides virtual server backup therefore offering data intelligent compression. Symantec Backup Exec makes copies of data from virtual storage and physical storage environments for disaster recovery and is versatile enough to restore an entire server or data at the file-level.

The software performs a scheduled backup onto media inserted in a tape device. The data is stored on the media enabling us to the restore the data as and when the clients request.

Responsibilities:

●Consistent checks for all the client backups and ensuring all data is backed up.

●Creating detailed documents and manuals about the product to help trainees

●Troubleshooting backup failures and tracking the incidents.

●Liaising with Symantec to ensure hotfixes are installed on the servers to fix backup failures.

●Upgrading the backup exec, firmware version of the tape library/device, as and when required.

●Replacements of the tape device with the help of the third party vendor to fix tape drive errors.

●Restoring user data as per client requests and ensuring daily/weekly/monthly reporting is carried out.

Education

Bachelor of Technology (B Tech) – Electronics and Communications Engineering (2005-2009) from Dr. M. G. R Educational and Research Institute, Chennai, India.

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