Manage small office, all type office equipment, e-mail, telephone

KATHY J. KAUFMAN

****B Hall Road 301-***-****

Frederick, Md. 21701 **********@***.***

Objective To obtain a position with a stable and reliable employer that would benefit from an employee who is hard working, reliable and who strives to meet goals and exceeds.

Qualifications Summary

Fifteen plus years of lending experience in auto financing, small loan and real estate

Ten plus years of management experience

28 college credit in banking and finance

Computer, copier, calculator, cash and bank teller machine experience

Ten plus years in retail sales (retail store, grocery, and auto sales) Indirect Lending Officer March 2010-Oct.2015

Damascus Community Bank Damascus, Md.

Credit investigation and loan decision making

Dealer relations

Obtaining new dealers

Documentation completion

Maintain compliance with all banking regulations Finance Manager April 2009-August 2010

Endless Summer RV’S Frederick, Md.

Finance arrangements for recreation vehicle 5k to 300k+

Sale of extended service policies

Maryland MVA paperwork

Bank contracts

Financial Representative September 2008-April 2009 American General Finance

Customer service loan origination

Collection

Closing of personal, real estate, auto loans.

Credit investigation

Cashier

Financial counseling

Office Manager September 2005-September 2008

Lendmark Financial Services Frederick, Md.

Manage a 5 person office

Meet lending goals set by supervisors

Maintain delinquency

Put real estate lending request packages together for approval by committee

Ordered appraisal, title search, credit bureau, documentation. Finance Manager June 2000 to September 2005

FSK Lincoln Mercury/Audi/Volvo

Auto finance lending for major manufacturers.

Loan Documentation.

Customer service

Sales of service to protect finance product and purchase of auto. Finance Manager Feb.1997toJune2000

Middletown Chevrolet/Pontiac

Set up auto financing office from origination. Secure computer program for department, brought in lenders to secure financing, secured manufacturer warranty programs, and insurance products.

Secured computerized tag and titling services and completed Md. Motor vehicle documentation.

Documentation of lending for all banks, computerized and by manual completion.

Manufacturer reporting of all sales and rebates, and dealer participation.

Assisted sales manager in negotiations of sales to clients.

Accounts payable for vendors.

Finance Manager March 1999 to Dec.1996

Jenkins Motors

Arranged financing for auto purchases.

Sales of warranties and insurances for protection of financing.

Documentation of all loans and sales.

Motor vehicle registration for multiple states.

Assistant Branch Manager April 1985 to Feb. 1999

First Bank of Frederick

Supervised teller line.

Audit, cash handling procedures.

Open new accounts, dealt with customer inquiries.

Controlled, audit lines of credit, and issued accounts payable and receivable for each.

Loan Documentation.

Managed Automated Teller Machine, daily balancing, down time problems. Assistant Manager/Administrative Assistant April 1999 to April 1985 Sovran Equity Mortgage

Assisted Manager in daily operations of equity mortgage office.

Documentation of equity loans.

Customer service for walk-in and telephone inquiries of equity loans.

Computer, copier, fax machines.

Ordered and inventory all outside vendors.(Appraisals, title searches, warranties, insurances)

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