Information Systems Office
Resume:
JERRY COTTONGIN, JR
Stamford, CT *****
***********@*****.***
I am a passionate IT specialist who quickly adapts to new technologies and environments. I continually strive to be a valuable asset and excel in all aspects of my job duties and will take on responsibilities outside of my job scope when needed.
EDUCATION
Bachelor of Science Computer Information Systems (In Progress)
Major Concentration: Software and Database Management
Post University, Waterbury, CT (Online)
Associate of Applied Science Computer Information Systems (May 2014)
Major Concentration: Networking Technology
Short Term Certificate Degree in CIS (CISCO)
Calhoun Community College, Decatur, AL
HANDS-ON SCHOOL EXPERIENCE
LAN/WAN (Routers, Switches, NAT, TCP/IP OSI model, VLSM, VLAN, WI-FI, VPN)
Network Security (AAA, ACL, Syslog, Port-Security, Pen Testing, OpenVAS)
Enterprise Virtualization (VMware ESXi, 5.5, VSphere, Hyper-V, VDI, Citrix XenServer)
Server Administration (Windows2012, Office 365,SCCM DNS, DHCP, AD, GPO, WDS, Permissions)
RELATIVE WORK EXPERIENCE
Help Desk Associate (01/2016-02/2016)
Assured SKCG Inc., White Plains, NY
Assisted with company migration from Exchange to Office 365, Provided IT Help Desk Support, IMAC
IT Specialist (06/2014-11/2015)
Steel Partners Corporate Services, White Plains, NY
Primary on-site Tech for 100+ execs in addition to remote users in a multiple domain and network environment
Server 2012 Admin, Office 365 Admin (EAC, Powershell, Created Scripts)
Completed Several Projects as Project Leader (negotiated contracts, supervised installations, trained end users)
Purchased/Installed new software/hardware to increase productivity (Created secure SharePoint sites, OneDrive)
Resolved issues with Network, E-Mail, Software, VoIP, Network Printers, Mobile Devices, Servers, Switches
SpiceWorks for Ticketing, Network Topology, application mgmt. Inventory of all nationwide equipment
Computer Forensic and Support Technician (03/2013-05/2014)
Cna Investigations and FEA, Hartselle, AL
Updated Firmware and Configured HP DL380 switches (Link Aggregation, Security, Trunk Ports)
Supported company computers to run effectively by removing Viruses/Malware/PUPs
Analyzed and Obtained evidence for court cases from Hard Drives, Mobile Devices, Internet Accounts
Hotel Project: Installed new Wi-Fi access points with secure, separated SSIDs and configured PFSense Router
Computer Technician (05/2013-10/2013)
Dtm Computers, Huntsville, AL
Diagnose and repair PC software and hardware Windows 7/8/MAC (Installs, Imaging, Virus Removal)
Created a routine process for multitasking several Windows Installations simultaneously
Assembled custom desktop computers or hardware upgrades( Motherboards, Processors, RAM, HDD, Fans)
EasyTech
Staples, Decatur, AL (3/2012-09/2012)
Passed Staples’ EasyTech certification to repair Hardware and Software on customer equipment
Travelled to customers’ location for Desktop/Network installation, repair, or diagnostics
Tracked repairs, fixes, drop off/pick up times with Staples’ paper and electronic ticket system
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