VICTORIA SHCHEPELEVA
Toronto, ON (Willing to Relocate)
(C) 416-***-**** (E) ********@*****.***
QUALIFICATION
Excellent knowledge of MS Office (Word, PowerPoint, Excel, Access, Publisher, Outlook)
Strong oral and verbal communication skills
Multilingual: Russian, English, German, French, Spanish
Strong analytical and problem-solving skills
Aptitude for working with any computer equipment
Good organizational and multi-tasking skills
EDUCATION
Human Resources Management Post Graduate Certificate Graduated August 2015 Niagara College - Canada
Specialist in Intercultural Communication, Diploma with Honours (HND) Pyatigorsk State Linguistic University – Russia Graduated June 2013
WORK EXPERIENCE
Office Manager May – August 2014
Travel Agency “Letuchij Korabl”, Russia
Sustained office services by organizing office operations and procedures
Maintained office staff by recruiting, selecting, orienting, and training employees
Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Administrator August 2011 - September 2013
Real Estate Law Firm, Russia
Supervised and coordinated activities of staff
Interviewed job applicants
Conducted orientation programs for new employees
Participated in staff training and development, preparation of job descriptions, staff assessments and promotions
Reviewed and answered correspondence
Provided secretarial or executive services
Administrative Assistant
Hospital #3, Russia June 2008 – July 2011
Organized, directed, controlled and coordinated medical and health services in relation to policies set by a governing board of trustees
Recruited, hired and evaluated assistant administrators, nurses and doctors
Developed and expanded programs for scientific research
Assisted in the education of new doctors in teaching hospitals
VOLUNTEER EXPERIENCE
Private Language Tutor June 2011 – August 2013
Russia
Trained for exams, for instance, Unified State Exam (USE)
Did a Needs Assessment of pupils and students
Provided with new techniques in the language training and developing
Volunteer January 2009 – April 2011
Orphanage, Russia
Organized games, drawing lessons, singing classes, dancing, and other creative, educational and extracurricular activities
Helped with homework; monitored academic progress, and ensured children complete their next day’s homework
Taught English in orphanages or schools
Helped children with sanitation issues such as: brushing teeth, showering, and establishing and maintaining personal hygiene