Customer Service Manager
Resume:
David R. Pierce
acuum1@r.postjobfree.com
acuum1@r.postjobfree.com
Dear Sirs,
If you are looking for an experienced, results driven professional who knows how to dramatically improve the bottom line, my background as a successful Store Director should be an asset to your company. I offer 35+ years of retail experience with 21 of those years being in retail management. I have a proven record of increasing sales as a department head as well as a Store Director. I think you will find that my knowledge, experience, and dedication will make me an ideal candidate for a position with your company
Over the course of my career, I have demonstrated a talent for driving profits, achieving P&L goals, and developing a team oriented staff.
Sales Achievements: exceeded the yearly profit dollars by $450,000 as the Grocery Manager of Ultra Foods Kankakee. Raised store sales from $220,000/week to $300,000/week within 2 years at the Strack & Van Til Plainfield location. Raised store sales from $390,000/week to $440,000/week within an 18 month period at the Strack & Van Til Whiting location.
Team Building: successfully managed stores with over 100 associates while having a very good relationship with all union representatives and union stewards. Directly oversaw training of all new department heads and assistant managers.
Community Involvement: member of the Board of Directors for the Caton Farm Homeowners Association in Plainfield. Member of the Board of Directors for the Whiting Chamber of Commerce.
Please see my resume for a detailed history of my experience. My talents and experience align perfectly with the needs of an aggressive, sales oriented company like yours. I am looking forward to hearing from you to discuss this opportunity further.
I am willing to accept an entry level position with your company as I am certain that you will consider me for advancement after I prove my abilities.
Sincerely,
David Pierce
David R. Pierce
13108 Wheeler Court, Cedar Lake, Indiana 46303 219-***-****
acuum1@r.postjobfree.com
acuum1@r.postjobfree.com
Professional Summary
Dedicated store manager with more than 35 years of experience in the retail business. Well versed in directing personnel, creating effective merchandising projects, using strategies to drive store sales, customer service, and meeting and exceeding budgeted goals.
Skills
Excellent customer service skills
POS systems
Personnel development
Customer relations
Merchandising
Staff training and development
Goal oriented
Mathematical aptitude
Proficient in Microsoft
Work History
October 2015 – present: Intermodal Driver Pacella Trucking Chicago, Il
February 2014 - March 2015: Store Director Ultra Foods Kankakee, Il
September 2012 - February 2014: Store Director Strack & Van Til Whiting, In
February 2010 - September 2012: Store Director Strack & Van Til Plainfield, Il
June 2008 - February 2010: Grocery Manager Ultra Foods Kankakee, Il
March 2005 - June 2008: Assistant Manager Ultra Foods Lansing, Il
October 2000 – March 2005: Nonfoods Manager Ultra Foods Merrillville, In
Education
High School Diploma: Lake Central High School Class of 1980
Majors: Science and Math
Purdue University: Hammond, In
1.5 years Architectural Technology
1 year Electrical Engineering Technology
DRIVECO C.D.L. Learning Center Inc: Gary, Indiana
Earned a Class A CDL License with Tanker, Doubles/Triples, and Hazmat Endorsements
Community Involvement
Board of Directors Whiting Chamber of Commerce
Board of Directors Caton Farm Association
Instrumental partner in the development of the Nathan Hale School System Reduce/Reuse/Recycle Program
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