Deborah L. Walker
**** ******* ***** ● Adrian, MI 49221 ● 517-***-**** ● **********@***.***
QUALIFICATIONS SUMMARY
Demonstrated hands-on knowledge and experience with proven ability to interpret, develop and implement policies and procedures aligned with organizational initiatives and strategic goals
Strong research and analytical skills with notable experience in risk management
Proficient with recruitment, new hire and performance management processes for salaried and hourly employees, including advertising, screening, interviewing, hiring, orientations, training, compensation, performance appraisals and exit interviews; as well as adherence to I-9 compliance requirements
Benefits administration experience includes open enrollment, 3rd party liaison, benefit education, monthly reconciliation, financial analysis, program development and cost containment with proven expertise in negotiation and implementation of alternative benefit programs
Collective Bargaining Agreement administration experience includes consistent application, contract interpretation and grievance processes which provide support to maintain positive employee relations
Skilled in mediation and complex problem solving, utilizing effective communication principles that increase or develop situational value
Training experience includes needs assessment and analysis aligning career development with organizational strategies and goals
Proficient with various HRIS, payroll & timekeeping systems including ADP, Ultipro and Paychex
Administered and maintained regulatory compliance with COBRA, FMLA, HIPAA, OSHA, ADA, DOL, ERISA, JCAHO, TS16949, ISO14001
PROFESSIONAL DEVELOPMENT
Master of Arts – Leadership (2012) Siena Heights University, Adrian, MI
Bachelor of Arts – Multidisciplinary Studies/Management (2009) Siena Heights University, Adrian MI
Associate of Applied Science – Business Administration (2006) Jackson Community College, Jackson, MI
PROFESSIONAL EXPERIENCE
Workers Compensation Specialist – Alro Steel Corporation – Corporate, Jackson, MI 2014 – 2016
Evaluate and process all work-related injuries for 63 Branches
Claims management
Risk management and cost containment
Litigation consults
Return to work program
Human Resources Generalist – Lynwood Manor Healthcare Center, Adrian MI 2011 – 2014
Wage and benefit administration
Recruitment and new hire on-board processes
Employee relations and CBA administration
HRIS Management and employment law
Problem resolution, guidance and counseling
Human Resources Contractor 2005 – 2013
Diversified, sub-contracted Human Resource functions throughout various entities including:
University of Michigan, Ann Arbor, MI
Martinrea Jonesville LLC, Jonesville, MI
SKD Automotive Group, Jonesville, MI
Mitchell Home Medical-Corporate, Ypsilanti, MI
Autoform Inc., Ann Arbor, MI
Merillat Industries-Corporate, Adrian, MI
Kecy Products Inc., Hudson, MI
Human Resources Manager – Vico Products, Plymouth MI 2000 – 2004
Leader in guidance and coaching to develop and support a team-oriented environment
Investigated, analyzed and provided recommendation for employee-related issues
Human Resources Manager (cont.) – Vico Products, Plymouth MI 2000 – 2004
Administered CBA and implemented policies and guidelines aligned with organizational goals
Facilitated manpower management which included recruitment and all on-board processes
Administered six benefit programs which included analyzing and recommending changes that supported employee retention and profitability
Coordinated benefit education and open enrollment processes
Administered 401(k) plan and maintained compliance with ADP/ACP testing and ERISA
Facilitated and coordinated an effective safety committee and safety awareness initiatives; results included 350 days with zero lost time injuries in twelve months
Implemented employee recognition and health & wellness programs which reduced absenteeism by 40%
Provided risk management recommendations and support including consults with legal counsel
Developed and implemented continuous improvement and corrective action plans for workers compensation losses and exposures; results included a 26% experience modification reduction over three year period
Conducted training needs analysis and coordinated training programs promoting career development and job enrichment; utilizing apprenticeship programs, cross training, and job rotation; results included a 66% reduction of employee turnover
Facilitated a performance appraisal system which increased productivity and promoted greater communication and positive employee morale
Benefits Specialist – Tecumseh Products Company, Tecumseh MI 1997 – 2000
Administered pension and 401(k) plans at Corporate level for 7,000 employees
Calculated retiree pensions, surviving spouse and deferred vested benefits
Reconciled payouts and funding with 3rd party administrator
Posted weekly 401(k) contributions
Compiled information for annual Form 5500
Conducted pension audits
Distributed SAR’s
Additional Experience: Benefits Administrator/Safety – BookCrafters USA, Chelsea MI 1995 – 1997
Insurance Coordinator – County of Lenawee, Adrian, MI 1978 – 1995
SPECIALIZED TRAINING
Developing a High Performance Workplace Michigan Technical Education Center
Michigan’s Community Dispute Resolution Program Southeastern Dispute Resolution Services
Administering Employer’s Workers Compensation Program Michigan State University
MIOSHA Record Keeping State of Michigan
PHR Management Eastern Michigan University
FMLA Update Conference Council on Education in Management
FLSA Compliance Michigan Chamber of Commerce
TECHNICAL SKILLS
Proficient with software applications
Ultipro AHT
Smartlinx Orbitz
ADP Microsoft Office Suite
ETime Internet Explorer
Kronos PC Compliance Safety Management
AS400 COBRA Compliance
Paychex Novell Groupwise
NovaTime Bisys Retirement
PeopleSoft Wyatt Pension
Lawson Macola
Sentry Keller