RANDALL J. SMITH

*** ******** ***** ********, **, 30240 (H) 706-***-**** (C) 706-***-**** acuubg@r.postjobfree.com

Business Administration ACCOUNTING PAYROLL SPECIALIST COMPLIANCE/ OSHA, HIPAA

Highly effective, responsible, and solutions-driven business professional with robust history of industry performance and demonstrated track record of personal achievements. Instrumental in utilizing broad-based skill set, in conjunction with proven lateral thinking skills, to derive seamless workflows, process efficiencies, and organizational excellence. Expertise in office administration, Accounting, accounts payable, marketing management, Payroll, HR, and operations. Steadfast dedication to delivering exceptional Management services and achieving client relationships based on loyalty and retention further complement role as an Administrative / Customer Service Professional with commitment to quality assurance. Proactive, facilitative, and hands-on team player; adeptly utilize superior communication and interpersonal skills to form dynamic inter divisional collaborations and strategic partnerships with stakeholders of all levels and drive comprehensive productivity and performance company-wide.

Core Competencies

Business Administration

Payroll Management

Policy Procedure Development

Recruitment New Hire orientate

Cost Consciousness Efficiencies

HR Generalist

Customer Service Support

Bank reconciliations Online Banking

Financial Operational Analysis

Clerical Benefits Management

Client Relationship Management

Compliance Adherence

Reviews, Hiring, Discipline,

Policy and Procedure driven

Oral Written Communications

Professional History

CHOICE ONE DENTAL CARE- DR. PATRICIA SALTER, LaGrange, GA. 2014 – January 4 2016

Practice Administrator –Full Time

Orchestrated the activities of 9 employees and two Dental practitioners in LaGrange office.

Responsible for Bi-weekly payroll report that is sent to APC payroll service.

All Payables, banking, deposits, cashiering and entry to daily and monthly operational journals.

Report to Accountant all financial activities for the month. Close out monthly financials.

Daily audit and verification of all payments, production, adjustments and entries to authenticate postings.

All day to day Business and Human Resource Operations, New hire, evaluations, terminations and Compliance to continue development of the Practice.

JACKSON HEATING AND AIR, LaGrange, GA, 2010 - 2013

Customer Service / Business Office / Dispatcher – Full Time

Successfully developed schedules, sequences, and assignments for work processes based on work priority, quantity of equipment, and skill of personnel.

Supervised technicians and assessed individual performance to appraise skill and contribution levels; provided constructive feedback and counseled employees regarding work-related issues and to correct skill deficiencies.

Effectively liaised with diverse groups of stakeholders, including management, sales force, quality control, and clientele in order to coordinate work activities, resolve grievances, and identify and review resource needs.

Accurately computed estimates and actual costs of factors such as materials, labor, and outside contractors. Interfaced with vendors and suppliers to discuss products used in repair work. Customer New Equipment Sales.

Coordinated and executed worker training in safety, repair, maintenance techniques, operational procedures, and equipment use.

STATE OF GEORGIA QUICK START, LaGrange, GA, 2010

Assessor (contract position)

Spearheaded KIA Motors (KMMG) and automotive affiliate’s assessment of potential hires. Successfully ascertained the mechanical aptitude and attitude of each applicant in order to determine “best fit” job candidates.

Identified training needs through detailed employee interviews, manager consultation, and instructor and customer representative communication. Led the subsequent provision of targeted QS training programs to facilitate workers in maintaining and improving job skills.

Effectively presented information using various instructional techniques and formats, such as role playing, simulations, team exercises, and group discussions. Monitored, evaluated, and recorded training activities and program effectiveness.

Screened and assigned workers to positions based on qualifications; referred trainees to employer relations representatives at locations offering job placement assistance.

Internal Revenue Service, Troup County School System, Volunteer 2009 - 2010

Professional History (Continued)

DOGWOOD VETERINARY HOSPITAL, Newnan, GA, 2008

Business Office Manager (6 month contract position)

Drove product and service exposure and increased client base through effective internal policy and procedure development and establishment.

Proficiently administered human resources-related responsibilities in conjunction with multiple veterinary group operational processes.

Implemented the first Employee Benefits package that incorporated insurance coverage.

GEORGE H. LANIER MEMORIAL HOSPITAL, Valley, AL, 2007-2008

Director / Business Office Management- Full Time

Directed the daily activities of 32 Hospital Business Office employees, including insurance, patient financial services, and all admitting personnel (ER registration, scheduling, collections, AR management, Medicare Cost Reports and General Ledger).

Dramatically improved upfront cash collections by 400% in just one year by adeptly enforcing education, teamwork, and specialized incentive plans for registration employees.

Measured and determined productivity levels, goal achievement, and areas in need of cost reduction and program improvement through detailed financial statement, activity report, and performance data review.

Applied proficiency in HR to determine staffing requirements and to lead the interview, hire, and training of new employees and personnel involved in the hiring processes. Managed staff, prepared work schedules, and assigned specific duties.

Established and implemented departmental policies, goals, objectives, and procedures both independently and in collaboration with Lanier officials and staff members as necessary.

Ensured business and agency efficiency and effectiveness in the provision of needed services and in adherence to budgetary limitations.

Facilitated interdepartmental communication and transparency as an active member of Lanier's Leadership, Budget, Joint Commission, AR Dashboard, and TQM Team.

WEST GEORGIA DERMATOLOGY PC, LaGrange, GA, 1997-2006

Administrator / Business and Operations Manager- Full Time

Orchestrated the activities of 17 employees and four medical practitioners in LaGrange and Columbus offices.

Advanced the medical practice for continued success by leading the strategic development of the company website and numerous marketing programs.

Succeeded in increasing cash flow and decreasing bad debt through new policy and procedure execution. Drove annual growth with substantial cash gain while simultaneously eliminating bad debt by 50%.

Planned, implemented, and administered programs and services in a medical facility, including personnel administration, training, and medical, nursing and physical plant staff coordination.

Conducted and oversaw fiscal operations, including accounting, budget planning, expenditure authorization, Payroll services, Taxation Federal and State, Payables, Cashiering, Banking and financial reporting coordination.

Encouraged and ensured outstanding levels of performance by directing, supervising, and evaluating the work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

Completed regular payroll, Federal and state taxation, time and attendance, monthly and quarterly reports.

Directed and conducted recruitment, hiring, and training of personnel. Constructed staff work schedules and assignments in accordance with workload, space, and equipment availability.

Consistently remained current regarding advances in medicine, computerized diagnostic and treatment equipment, data processing technology, HIPPA, government regulations, health insurance changes, and financing options.

Created activity reports informing management of program, service, and quality initiative status and implementation plans.

Confirmed emergency readiness and compliance to access safety and sanitation regulations through meticulous facility inspection and consequence

Designed and established organizational policies and procedures for the facility and medical unit. Authored instructional materials and conducted in-service and community-based educational programs.

Education

Associate Degree in Science, Southern Union State Community College, Opelika, AL

Business Administration, Junior-Level Status, LaGrange College, LaGrange, GA

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