Customer Service High School

KAYDIAN CHRISTIE

*ADASTRA PLACE,BRAMPTON,ONTARIO 16P 3B4

Email: ***************@*****.***, cell #1-876-***-****

CARREER OBJECTIVE

CENTRAL STATION OPERATOR FOR 7YRS, EXPERIENCE TO OBTAIN EMPLOYMENT IN PROGRESSIVE ORGANIZATION WITH EMPHASIS PROVIDING QUANLITY SERVICE AND WHERE SELF DEVELOPMENT IS ENCOURAGED.

AREA OF EXPERTISE

PROCESSES INCOMING ALARMS SIGNAL TO VERIFY AUTHENTICITY

CONTACTING AND DISPATCHING SECURITY FORCES

FOLLOWING UP ON ALARMS TO ENSURE RESOLUTION

VEHICLE TRACKING

OPERATING BASE RADIO

PROVIDING ALARM REPORT AS PER COMPANY GUIDELINES.

ASSISTING AND ASSIGNING TECHNICANS IN THE FIELD AS REQUIRED

RECORDING AND REPORTING INCIDIENTS, MAINTENANCE AND CUSTOMER ISSUES FOR IMMEDIATE ACTION

WORKING WITIN A TEAM

RECOGNIZE AND DIFFERENTIATE SIGNAL BY ALARMS CODE.

7 EXPERIENCE WORKING IN A CALL CENTRE

EDUCATION

1999-2004 Jonathan Grant High School

2006-2007 Math’s Unlimited

2007-2008 Caribbean Institute of Business

2009-2010 Binns Business College

HOBBIES

Reading or playing netball,meeting interesting and highly movatied individuals.

QUANLIFICATIONS CXC

PRINCIPLE OF BUSINESS-3

OFFICE PROCEDURES-3

ENGLISH LANGUAGE-3

FOOD & NUTRITION-3

HOME ECONOMICS MANAGEMENT-3

OTHER ACHIEVEMENTS:-

CERIFIED CUSTOMER SERVICE REPESENTIVE

PARTICIPATED IN COMMUNICATING AND RESPONDING EFFECTIVELY WORMSHOP-CARI-CODE

PURSING STUDIES AT ASIS INTERNATIONAL AS A (PSP)-PHYSICAL SECURITY PROFESSIONAL

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