Customer Service High School
Resume:
JOHN MICHAEL C. BATHAN
Address: Brgy. San Pedro St. Poblacion, Alaminos, Laguna
Mobile No.: +639*********
E-Mail Address: **********@*****.***
Career Objectives
To be connected in a prestigious firm where I can render my best service in contributing to the accomplishments of the firm’s goal and mission towards globally competitive business arena, thus providing room for my career and personal growth.
Personal Background:
Date of Birth : March 2, 1988
Place of Birth : Sucat, Muntinlupa City, Metro Manila
Gender : Male
Civil Status : Married
Age : 27 years old
Religion : Roman Catholic
Weight : 150 lbs
Height : 5’9
SPECIAL SKILLS AND CAPABILITIES:
I am a hard working and patient person and proven leadership and management skills. I am knowledgeable in personal computer like Microsoft Word, Microsoft Excel and Power Point etc I can also repair some minimal computer errors and problems. I am flexible, fast learner, creative in work and proficient in customer service.
Work Experience:
May 26, 2014 – Present
HMR PHILIPPINES (ESR BRANCH)
KM 21 East Service Road, South Super Highway, Sucat, Muntinlupa City
Duties and Responsibilities:
“Inventory Management Group”
Monitoring the accuracy of the data system including the daily sales, retail price & cost
Update inventory of items and secure items within the area.
Receiving international and local items, encoding it into the system and also creating a barcode of every item before sending it to the store area.
Does checking and filling receipt of the supplier.
Performs other tasks that may be assigned by the Branch Manager or other superiors from time to time.
January 16, 2014 – May 06, 2014
MOBEELITY
705Corporate Center Jecoprime Bldg. 20th St. Fort Bonifacio Global City Taguig City 1634
Assigned at Lyceum of the Philippines (Calamba City, Laguna)
Duties and Responsibilities:
“Data Encoder”
Encoding of Student records and Information
Scanning Documents
Ensuring of cleanliness and orderliness of documents
Encoding data in to the system for centralization of student records
December 5, 2013 – March 2015
Mapu’s Food Catering Services
Alaminos, Laguna
Duties and Responsibilities:
“Service Crew/ Waiter”(ON CALL)
To attend and respond to guests’ needs promptly and professionally.
Food Preparation.
To perform general housekeeping and cleaning duties.
Helping chef for preparation for cooking dishes.
January 3, 2012 – November 14, 2013
RURAL BANK OF ALAMINOS (LAGUNA), INC
#99 cor. Rizal Ave., Del Pilar St., Brgy. I Poblacion, Alaminos, Laguna Philippines
Duties and Responsibilities:
“Bayad Center Teller/Bank IT”
Accepting many known bills in the Philippines
Processing payout remittance both local and abroad
Uploading Summary day to day
Balancing of upload payment, bills and cash
Attending meeting to the main office for seminars to meet high standard services and upgrades.
January 4, 2010 – November 14, 2013
Duties and Responsibilities:
“Loan Clerk/Encoder””
Attends clients request, inquiries and concerns
Process loan account, maintenance and updates client information according to set standards
Performs duties that may be assigned by immediate superior from time to time
Accept payments of loans
Projects and maintain a high level of professionalism in dealing with client
Making monthly and semi-annual report passed to central bank of the Philippines.
Encoding of daily transaction to Bank Loan Master list
Assisting and helping of Bank Loan Bookkeeper
Send to field for collection of loans
January 5, 2009 - December 31, 2010
“Assistant Savings Bookkeeper/Information Technology”
Duties and Responsibilities:
Encoding and posting of daily transactions to the main savings program
Process account opening or maintenance and updates client information according to set standards
Accept deposits and withdrawals
Projects and maintain a high level of professionalism in dealing with client
Filling legers and slip.
Educational Background:
College
2005 – 2007 INFORMATION TECHNOLOGY
Dalubhasaang Lungsod ng San Pablo
San Pablo City, Laguna
High School
2001 – 2005 Ibayiw National High School
San Miguel Alaminos, Laguna
Elementary
1995 – 2001 San Agustin Elementary School
Brgy. San Agustin, Alaminos, Laguna
MEMBERSHIP IN PROFESSIONAL GROUP:
Supreme Student Government
“Vice-President”
Ibayiw National High School
2004-2005
DLSP Info. Tech Society
Participated in Membership Committee
Character References:
AVAILABALE UPON REQUEST
I hereby certify that the foregoing information are true and correct to the best of knowledge and beliefs.
MR. JOHN MICHAEL C. BATHAN
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