Medical Office Assistant

Location:

Charlotte, NC

Salary:

16.00 - 17.00

Posted:

May 19, 2016

Contact this candidate

Resume:

SHEILAH WHITMORE

**** ********** ***** ***. *

Charlotte, NC 28210

704-***-**** - ************@*****.***

PROFILE

Medical Assistant with over 24 years experience with special expertise in patient care. Recognized by peers and management for a "can do attitude". Knowledge in EMR, charting and administrative skills. Thrive in a fast paced changing environment. Friendly, detailed oriented with customer service experience. Committed to delivering high quality service. Strong organizational abilities and the ability to resolve issues. Maintained appropriate communication and good interpersonal skills with supervisors, staff and patients.

PROFESSIONAL EXPERIENCE

PUBLIX

Meals Clerk/Customer Service, 2015 to Present

NOVANT HEALTH, Charlotte, NC

Patient Service Coordinator III, Novant Hospice and Palliative Care, 2011 – 2014

Scheduled appointments for Nurse Practitioners and answered main telephone line.

Scanned medical records into computer system for Palliative and Hospice

Called family members to confirm appointments

Updated tracking tool daily

Mailed progress notes to physicians and various facilities

Processed death certificate and called for pick up of completed death certificates

Scheduled face-to-face visits for Hospice RN's

Called in prescriptions when requested

Communicated with the In-patient Palliative Care team and Hospice In-take team concerning patients

HEART AND WELLNESS CENTER, Charlotte, NC

Medical Office Assistant 2005 – 2011

Took patient’s vital signs, performed EKG's, scheduled heart cauterizations and H&P's

Instructed patient on heart procedures

Scheduled testing procedures

Called patient's with lab and test results and documented treatment plan

Provided excellent assistance to physicians

Performed selective nursing and administrative duties

Took patient histories and vital signs

Prepare exam rooms

Administered injections and EKG’s

MID CAROLINA CARDIOLOGY

Medical Office Assistant 1987 - 2004

Took patient’s vital signs, performed EKG's, scheduled heart cauterizations and H&P's

Instructed patient on heart procedures

Scheduled testing procedures

Called patient's with lab and test results and documented treatment plan

Provided excellent assistance to physicians

Performed selective nursing and administrative duties

Took patient histories and vital signs

Prepare exam rooms

Administered injections and EKG’s

Positions prior to 1986 include: Medical Office Assistant (MOA) for Stephen M. Merritt, D.P.M., Jacksonville, FL; MOA for Wilma Williams, D.O., Jacksonville, FL; MOA for Floyd L. Pitchler, M.D., Jacksonville, FL; and MOA for Frank A Deleo, D.O., Harrisburg, PA

Instructed patient on heart procedures

EDUCATION

Associate/Specialized Technology, Medical Office Assistant, National Education Center, Thompson Institute, Harrisburg, PA

REFERENCES

Frances Williams,RN,MSN,ANP-C

Healthstat, Inc.

4651 Charlotte Park Dr #300

Chalotte NC 28217

704-***-****

Clare Blocker

President

Heartbright Foundation