Customer Service Data Entry
Resume:
Alison Thoman
Thornton, CO 80241 ******.******@*****.***
Objective: To obtain a position using my knowledge, my willingness and my positive outlook to learn and grow within myself and your company.
Education: Associates of General Studies awarded in May of 2004. Front Range Community College.
Work History:
Bill Clarkâs Truck Line, Commerce City, CO September 2015-May 2016 Office Assistant
Answered incoming calls
Prepared dispatch sheet on an as needed basis
Performed data entry for all bills
Prepared for morning deliveries
Performed nightly cleaning duties
Home Advisor, Golden, CO June 2012-March
Home Owner Inbound Specialist
Answered and assisted customers by phone to achieve heir needs and to connect them with the right contractors
Entered data information about customer, establishing a file on their behalf to inform contractor of their goals to achieve complete customer satisfaction
Checked and verified all information all information on contractor to ensure the customer complete
Transferred customer to contractor when all data was completed Home Depot Cashier, Firestone, CO February 2001-March 2012 Line Manager
Established and delivered monies for registers daily
Focused on establishing customers needs and solutions
Adjusted discount and markdown at any given moment
Provided management skills and customer service to assist in other departments Special Service Associate
Prepared reports and ensured all departments were updated
Built special orders to accommodate customers needs
Supported as a back up cashier
Counted register in preparation for morning bank deposits Parks College, Thornton, CO February 2000-February 2001 Receptionist
Operated a twelve line switchboard
Entered data for all incoming students
Organized and maintained files and current records for all students Reference available upon request
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