Customer Service Representative
Resume:
John D Johnson
Houston, TX 77036
***************@*****.***
CAREER SUMMARY
Dedicated Customer Service Representative motivated to maintain customer satisfaction. Provider ability to establish a relationship with customers. Reliable and driven, with strong time management.
EMPLOYMENT HISTORY
Mobile Wireless Expert
2016-current
LG Mobile, Houston, TX
Provide personalized service and exceptional level of expertise for customers
Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans, and service features
Handle all aspects of the sale including: completing customer contracts and warranties and receiving customer payments, cash and credit card/check
Commercial Custodian
2015-2016
Your Cleaning Specialists, Roger, AR
Crew-leader responsible for fellow employees' work standards and attendance
Final checks to ensure job is accomplished on time and as requested
Foreseeing and ordering any supplies needed in near future
Communicating with clients -- handling all complaints, requests, or concerns
Maintenance-Floor Technician
2009-2015
Cleaning with Pride Inc., Little Rock, AK
Vacuum rooms, common areas, halls and office with carpeting.
Sweeps and mops tile and linoleum floors.
Strips and waxes floors according to schedule.
Buffs floors.
Cleans dining room floors after meals and special events.
Cleans common area floors, including break room.
Is responsible for scrubbing kitchen floor according to schedule
EDUCATION
Forrest City High School 1998-2001
General Education
Additional Skills
Forklift Certified (3 years), Pallet Jack (10+ years), Strong Communication Skills (9 years), and Detail Oriented
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