Customer Service High School

Ashley Nicole Bragg

** ********* ***

Brampton, ON L6S 3X4

Cell: 289-***-****

E-Mail: ******************@*******.***

Highlights

Background in shipping and receiving

Expert in safety rules and operation

WMIS trained

Dangerous Goods certified

LTL knowledge

Detail-oriented

Works well independently

Customer service-oriented

Experience

February 2013 to August 2015

Empack Spraytech Brampton, ON

Shipping and Receiving

Reviewed new customer orders and requests and manually entered data into a centralized database. Manually created shipments, assigned carriers and dispatched shipments. Forwarded client-related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Produced bills of lading and updated shipment status information. Monitored shipments to guarantee on-time delivery.Completed all necessary customs documents and other paperwork. Checked all orders leaving and coming into the building. I also answered the main phone line answering customers questions.

February 2013 to August 2015

Empack Spraytech Brampton, ON

production line worker

Adjusted machine feed and speed if machine malfunctioned.Changed equipment over to new product.Helped achieve company goals by supporting production workers.Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.Started up and shut down processing equipment. Packed product into boxes at a fast moving environment. Checked products to make sure it was acceptable to ship.

June 2011 to October 2012

Brannon Steel Brampton, ON

Tool Crib

I was in charge of organizing and ordering new supplies when needed.

I would place orders for employees who needed new equipment.

I was in charge of all the first aid safety needs.

I shipped out broken tools and equipment for repairs

Education

2008 Georgetown District High School Georgetown, ON

High School Diploma

I was captain of the girls rugby team for 5 years

I have won 8 Athlete of the week awards

I played 4 years of girls basketball

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