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Customer Service Representative

Location:
Old Bridge Township, NJ
Posted:
May 17, 2016

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Resume:

Susan Gozick

** ********* ******, **** **

Cliffwood, NJ 07721

732-***-****

acutu3@r.postjobfree.com

EXPERIENCE

CAMIS Surgery Center, Eatontown, NJ - Medical Records Coordinator

January 2014 - May 2016

Front desk reception, Patient registration and scheduling, maintaining surgical calendar, compiling preadmission testing results, preparing patient charts, filing pathology and operative reports, receiving and preparing medical records requests from attorneys and patients. Ramp, Renaud & Hlavenka, LLC, East Brunswick, NJ - Bookkeeper, Legal Assistant, Billing, Receptionist April 2008-March 2013

Performed data entry of billing information, including editing and verifying accuracy of created invoices. Posted customer payments by recording cash, checks and credit card transactions. Processed credit card payments and daily bank deposits. Maintained both business and trust accounts. Balanced monthly bank reconciliations of business account and attorney trust accounts (IOLTA)

Responsible for handling all Workers Compensation files. M anaged the receptionist area, including greeting visitors and responding to telephone and in person requests for information. Received and distributed faxes and mail in a timely manner. Purchased office supplies. Amboy Bank, Sayreville, NJ Teller

July 2005 - April 2008

Operated teller window to serve the bank's customers by accepting personal and commercial deposits. Processing and preparing deposits and withdrawals, Cashier Checks, Stop Payments, and Certificates of Deposits. Balanced teller's cash drawer. Consistently made concentrated effort to solve customer problems.

A & P Supermarket, Old Bridge, NJ - Front End

Supervisor, Bookkeeper, Customer Service Representative Front End Management (3 years) Troubleshooting cashier and customer issues at the registers. Taking overflow of cash from registers. Bookkeeping office (2 years) Verifying cash drawers, processing checks and deposits, balancing daily bookkeeping logs.

Customer service desk (4 years) Handling customer issues, refunds and SKILLS

Microsoft Word

Microsoft Office

SourceMedical/Vision

Software

exchanges. Lottery sales and daily balancing of lottery drawer. Providing money orders and Western Union money transfers.

EDUCATION

Drake College of Business, N orth Plainfield, NJ Secretarial Scholarship

September 1980- June 1982

REFERENCES

Edward J. Ramp, Esq.

Ramp, Renaud & Hlavenka, LLC

Attorneys-at-Law

732-***-****

Nancy Pavelec

CAMIS Surgery Center

732-***-**** Ext. 2010

Maryann DeGennaro

CAMIS Surgery Center

732-***-**** Ext. 2001



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