KUNDAN AGRAWAL
Email: ******@*****.***
Ph: 91+994*******
Over 14 Years of Pioneering Success in Account/Program Management, Project Management and Client Relationship. Recipient of the best client engagement Account Manager of 2012 and Recipient of Best Delivery Manger of 2004
To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization with devotion and hard work and to earn a job which provides me job satisfaction and self development.I am looking for challenging assignment and responsibility, with an opportunity for growth and career advancement.
EXECUTIVE SUMMARY
Consummate professional; holds the credential of successfully executing multi faceted roles ranging from Programmer, Project Manager to Program / Account Manager.
Solutions oriented professional with well-honed skill set in collaborating with project teams, interfacing with clients and deploying technology to build successful solutions for Clients.
Seasoned and dynamic Professional offering performance driven experience in overall Project Management including Scheduling, Monitoring, Quality and Execution.
Articulate communicator with strong analytical and interpersonal skills; known for honest work ethics and delivering projects in time without compromising on quality.
Customer focused, highly organized self starter with effective customer service skills at all levels to manage technical aspects and architect tailor made customer solutions.
Proven, strong Project & People management skills, proficient in managing widely-divergent, simultaneously occurring projects within agreed cost / time lines, by using strong organizational skills, out-of-the-box thinking, and innovative problem solving abilities.
Market Analysis and study on the HealthCare Demand and proposing new solution for India and Europe Market.
Well versed with following tools like Microsoft Project Plan, Xplanner, IntelliJ, Eclipse
and Methodologies like Agile and Waterfall.
Has knowledge in Big Data ( Hadoop ), Data Scientist ( R Programming) & DevOps.
SUMMARY OF CURRENT PROJECT
Title: CGI India Business Unit
Duration: Jan 2011 - till date
Role: Account/Client Engagement/Delivery Manager/Program Manager for Volvo
Responsibilities:
Working closing with the strategy team of the Client in deciding the future solution.
Strategy planning on growing business – Usage of Global Model.
Extensive Client Management role. Interacting and proposal submission to Senior Management.
Single handedly responsible in building winning proposition and winning the biggest business
in India.
Planning on the financial, Budget and strategic decision of the account.
Building the competencies in core areas for future growth
Develop Project Plan and work with cross functional team for the development and delivery of core competencies.
Prepare the project deadlines and milestones and empower the team to meet it.
Framing the Account Business Plan from strategic perspective and executing it for future growth.
Managing and developing the account to 5 Million USD Annually.
Achieved a growth of more than 500% and making the account the biggest in India.
Team Management – Team building, planning training, handling Appraisal, framing objectives in line with client’s expectation
Build a strong client relationship with a highest customer rating from the client.
Design and developing framework for pricing policies.
Financial analysis of the account and building process for other Accounts.
Resource Allocation and Management by developing a career growth plan.
Escalation Management - Resolving conflicts of employees & client, framing of escalation management framework, Performance management, Attrition management.
Building the Account from zero to 100.
Managing Project Delivery on Fixed Price Model
SUMMARY OF MAJOR ROLES / PROJECTS EXECUTED OVER A SPAN OF 10 YEARS
Company
Title
Duration
Role
CGI
Mobile Tower Management/ HealthCare IOT(Innovation Prg)
Dec 2009 – Nov 2011
Sr. Project Manager
CGI
SMS Messaging Product
Mar 2005 – Oct 2009
Sr Project Manager
CGI
Intelligent Charging
Sept 2003 – Feb 2005
Project Leader
Citicorp Overseas Ltd.
Orbi- Imaging & Workflow
Dec 1999 – Aug 2003
Developer
ACADEMIC AND PROFESSIONAL CREDENTIALS
Degree
Institute
ePGDBM
Indian Institute of Management, Kozhikode (IIM-K)
PMP CERTIFICATION
PMI, USA
Master of Computer Applications
V.J.T.I. College, University of Mumbai, India
Bachelor of Commerce
(Distinction)
Ravenshaw College, Utkal University
AWARDS/RECOGNITION:
Awarded the Best Engagement Award for 2015.
Awarded – “Core Values Financial Strength” for increasing the Financial position of the biggest Indian Account in 2014.
Awarded – the best client engagement Manager in 2012.
Nominated for the best employer of the year 2011-2012.
Awarded the best contributor in 2011 for creating and managing new business.
Awarded the Best Employee in LogicaCMG for 2004.
Awarded the Best Employee for managing & delivery of project successfully in 2004.
Ranked 6th at All India Level in the third semester of the Diploma Exam conducted by TATA UNISYS.
Was awarded the best student in the third semester exam conducted by TATA UNISYS All India Basis.
Was awarded the best student in the fourth semester exam conducted by TATA UNISYS All India Basis.
Ranked one of the Top 10 students in college in I.A.P.T. exam held all India Basis at Intermediate Level.