SANDRA R JAMES

**** ****** *******

SPRING, TX **373

281-***-****

acutpx@r.postjobfree.com

Summary of Qualifications

Cash flow management, telephone inquiries, customer service, invoice processing, tele communication skills, multi-line phone usage, strong organizational skills, creative problem solver, listening skills, MS Window, fast learner, courteous demeanor

Work History

Mercer, Houston, Texas

Customer Service Representative September 9, 2015 – March 15, 2016

Inbound Health and Welfare Call Center, processed new hire, open enrollment, and qualifying life status changes.

Conn's, Houston, Texas

Customer Service Representative (Cashier) Feb 19, 2015 –September 4, 2015

Process customer’s payment, assist with customer service, and prepare bank deposit

APAC, HOUSTON, Texas

Customer Service Representative Sep 10, 2012 - Sep 09, 2014

Inbound Call Center, set appointments for customer who purchased warranty. Spoke with GE Tech who repaired Appliances and Electronics

JC Penny, THE WOODLANDS, Texas

Replenishment Associate Oct 13, 2011 - Dec 16, 2011

Prepare merchandise for the sales floor, display merchandise on sales floor

JC Penny, THE WOODLANDS, Texas

Sales Associate Oct 15, 2010 - Dec 24, 2010

Assist Customers, cashier