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Customer Service Pharmacy Technician

Location:
Reston, VA
Posted:
May 17, 2016

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Resume:

PROFESSIONAL SUMMARY:

I am a friendly person, with a good and outstanding personality. Formerly, I am Loyal and clearly dedicated person. Go along with, being reliable and accurate professional who delivers courteous service at all times and an ambition to succeed in any given environment. In addition, work very hard in any circumstances to reach my goal in my work and living life. I constantly care about the place that I work in and extremely clean as well as organize in any conditions what so ever. In fact, I am detail oriented Pharmacy Technician skilled at filling prescriptions, patient care, healthcare, insurance billing and data entry. At onset, I am also familiar and experience with medications, HIPPA regulations, compounding and pharmaceutical calculations. To conclude, I am willing to learn new things and always up to a challenge in satisfactory. I am seeking in where I can develop a good standing occupation and improve my skills and excels while giving my best to an employer.

Experience:

7 years' experience of Pharmacy Technician in Retails

1+ Year's Good customer service, friendly and socially contacts with customers

1+ Years Internet research Quick learner Proven ability to manage and schedule large crew

1 years of managing

1+ years of experience in Microsoft and different RX software's

SKILLS:

Good standing procedure knowledge in Retail pharmacy

Prescription filling

Medication Inventory Management

Motivated self-starter

Hand/finger dexterity

Laboratory work competency

Prescription drug labeling

Adrx, PDX, RX 2000, Prescription Computer System

Insurance billing expert

Inventory maintenance system

Conflict resolution ability

Certified Pharmacy Technician

In good standing with the [Virginia] Board of Pharmacy

Health education seminars

Pharmacy law knowledge

Qualified in institutional pharmacy

Pharmacy automation

Committed to quality assurance

HIPAA Regulations

Flexibility in scheduling

Motivated self-starter

WORK HISTORY:

Certified Pharmacy Technician

Herndon Pharmacy and Medical Supplier- Dec 2014 to 07/2015

Loudon Family Pharmacy - Lansdowne, Virginia– July 2014 to October 2014

Target Pharmacy - Reston, Virginia August 2012 to July 2014

Harris Teeter Pharmacy - Ashburn, Virginia June 2012 to September 2012

CVS/Pharmacy - Reston, Virginia November 2009 to February 2012

All the duties that are listed in below are almost the same descriptions and work environment for each and one Pharmacies that I worked in the past to present. Such as, Pick up (obtaining Customer Service, Ring up prescriptions by the cash register), Production (Filling prescriptions), Inventory (Ordering and Returning), Billing (Insurance), and Entering prescriptions (working by computer Software).

Duties:

Performed technical processes required to dispense medications to patients.

Receptively answered customer questions and helped locate desired items in the pharmacy.

Efficiently operated cash register and handled cash, checks, and charge transactions.

Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.

Correctly completed pharmacy paperwork, including daily and weekly reports.

Prepared medications such as emulsions, liquids, powders and ointments.

Received and accurately processed written prescriptions from customers using Rx computer systems.

Hand counted control medications, measured liquids and reconstituted antibiotics.

Assessed the correct identity, strength and purity of medications.

Properly compounded and dispensed medications as prescribed by doctors and dentists.

Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.

Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Helped achieve pharmacy business objectives by increasing sales and gross margins by [100] percent.

Effectively prioritized tasks and organized workflow to increase efficiency.

Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.

Completed accurate cycle counts, inventory management and will-calls for customers.

Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.

Translated pharmacy communications for [Persian or Farsi] speaking customers.

Properly filled and dispensed an average of [400] prescription per day.

Effectively resolved insurance rejections and other billing issues.

Managed drug and supply inventories.

Assisted other pharmacy staff with drug inventory, purchasing, and receiving.

Asst-Manager [Mamma Felicia Restaurant - Richmond, Virginia]

December 2007 to November 2009

Duties: Customer Service, cashiering, managing, ordering food supplies for the restaurant and managing the cash register end of the day by count the money and record the balance.

Asst-Manager [Dairy Queen- Richmond, Virginia]

June 2005 to November 2007

Duties: Managing store and assisting the employees

EDUCATION

J.R. Tucker High School - Henrico, Virginia 2005-2008

High School Diploma General study

Recipient of [J.R. Tucker H.S.] Scholarship

Northern Virginia Community College- Loudoun, Virginia [12/2011 to Current]

Majoring [Register Nurse]

Coursework in Pharmacy Technology

Coursework in Biology, Chemistry and Physics

Top [95]% of class

Highland Spring Tech School- Highland Springs, Virginia

High School Diploma: Pharmacy Technician course

Coursework in Pharmaceutical and Healthcare Marketing

CERTIFICATIONS:

State Board Pharmacy Technician Certificate:

oCertification Number: 023*******

oIssue Date: 09/27/2009

oExpiration Date: 12/31/2016



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