Customer Service Staff

ANEELA ANSAR

* *** ******, ****** ******, NY ****0

Phone: 631-***-****

******.*****@*****.***

Administrative support position with project management responsibilities

Education

Associate's Degree, Radiology Technologist, Keiser University, FL 04/2014

Masters in Environmental Studies, York University, Canada 08/2000

Abilities and Skills

Customer service

Hard working

Creative

Initiative

Patience

Persistent

Independent

Team player

Meticulous

EMPLOYMENT HISTORY

Comfort and Style(shoe store) West Palm Beach, FL 02/2015-04/2016

Store Supervisor

Established effective working relationships with the company’s customers.

Wrote concise and effective customer proposals .

Researched prospective customers and potential profit.

Prepared and maintained regular status reports of company account: follow-ups, closings and activities.

Controlled coordination of shipping programs – Oversaw delivery of products.

Worked on training new company employees.

Planning and Urban Design Consultants, Miami, FL 09/2014-12/2014

Office Manager

Served customer with best service

Coordinated all clerical staff

Reviewed and evaluated tasks that are assigned to clerical staff

Monitored attendance sheet of clerical staff

Maintained and organized record of all clerical staff's work on weekly basis

Provided necessary direction and help to staff to ensure the timely completion of assignments

Ensured all staff is working in compliance with organization's rules and regulations

Conducted and coordinated Board of Director's meeting

Monitor and order supplies for the facility

Performed all other duties as assigned.

KEISER UNIVERSITY, West Palm Beach, FL 01/2012-04/2014

Intern - Radiology Technologist/X-Ray Technician

Processed, monitored and developed images for diagnosis.

Directed patients regarding proper positioning during procedures.

Operated equipment to ensure that safety measures and regulations were followed.

Performed front and back office clerical duties including registered patients, managed scheduling, maintained and documented records related to patients’ conditions.

Reviewed discharge instructions with the patient

Operated front desk, when needed. Performed all duties necessary to administratively prepare patients for exam.

Performed other duties as assigned.

City Planning Consultant, West Palm Beach, FL 01/2007-04/2012

Managed projects of residential, commercial and industrial development in the county, and ensured compliance with county codes and ordinances, state and federal laws, and master plan.

Maintained and organized record of all clerical staff's work on weekly basis.

Provided necessary direction and help to staff to ensure the timely completion of assignments.

Ensured all staff is working in compliance with organization's rules and regulations.

Prepared and presented staff reports to the Planning Commission and the Board of County Commissioners and Zoning Board for each individual project and suggested improvements.

Occupational Licenses and Certificates -Furnished upon request

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