KARLYSHA RANDOLPH
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OBJECTIVE: Seeking a Patient Access Representative Position with which will require me to utilize my clerical skills, patient care abilities and experience in the medical field to ensure the hospital’s success.
SUMMARY OF QUALIFICATIONS
• Over 1 year of experience as a Scheduler Team lead.
• Excellent verbal and written communication and customer service skills.
• Demonstrated ability to organize and prioritize assignments.
• Proficient with computers, including Microsoft Office Suite, Excel etc.
• Track record of upholding strict patient confidentiality.
• Able to work a flexible schedule including weekends and holidays.
•Proven ability to use fax machine, calculators, printers, copiers, various computer programs, optical scanners. Typing speed – 35 wpm
SPECIAL SKILLS
Medical terminology
Insurance billing
Data entry
Team-building
Analytical
Customer Servicer
Call Center Orient
Clerical
Child Care Protocols
Supervisory
Diagnostics
Detail Oriented
Ambulation
Employment History
• Sutherland global services-2015 to present
• CVS Caremark- 2013 to April 2015
ACHIEVEMENTS
• Promotion from inbound agent to scheduler
• Received appreciation letter from many Veteran, and coworkers for excellent service provided.
• Employee of the month – August, 2015
EDUCATION
High School Diploma – May, 2010