Customer Service Forklift Operator

Felix Gonzales III

Objective

To join a team of professionals focused on providing top quality customer service and a department where my creativity, leadership, planning and coordination capabilities can be better utilized for the benefit of the company.

Experience

Oil States Industries (Feb. 2014- Jan. 2016) Houston, TX

Valve Technician/Shop Hand

Assembled various refurbished and new parts (plug valve, gate valves)

Learned pressure test procedures and pressure test bench operations

Pressure tested refurbished and new parts (plug valves, gate valves)

Assembled and disassembled universal tools and frack stacks

Maintained rental equipment (grease, test and paint valves)

Making repairs to customer property including valves, wellheads, spools, chokes, actuators, and other surface wellhead equipment as required.

Read and interpreted blue prints and drawings.

Executing general shop maintenance: storage, and equipment clean-up, shipping/receiving

Honeywell (September 2012-Dec 2013 ) Houston, TX

Shipping/Receiving Clerk

Verified and kept records on incoming and outgoing shipments and prepared items for shipment: Compared identifying information and counted, weighed, or measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.

Determined method of shipment, utilizing knowledge of shipping procedures, routes, and rates.

Inserted items into containers, using spacers, fillers, and protective padding.

Posted weights and shipping charges, and affixes postage.

Unpacked and examined incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.

Examined outgoing shipments to ensure shipments meet specifications.

Maintained inventory of shipping materials and supplies.

Operated tier-lift truck or use pallet-jack to move, convey, or hoist shipments from shipping-and-receiving platform to storage or work area.

Directed others in preparing outgoing and receiving incoming shipments.

Received damaged or defective goods returned to establishment and be designated Returned-Goods Receiving Clerk.

Century Corrosion Technologies (Nov. 2011 – August 2012) Pasadena, TX

Masker/ Pressure Washer/ Industrial Forklift Operator/ Sandblaster

Clean surfaces of work pieces in preparation for coating, using cleaning fluids, solvents, brushes, scrapers, steam, sandpaper, or cloth.

Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications

Load/Unload semi-trucks (pipes, valves, 21” main tube risers, etc.)

Move equipment/inventory around storage yard into and out of warehouses on a daily basis.

Abrade surfaces of metal or hard-composition objects to remove adhering scale, sand, paint, grease, tar, rust, and dirt, and to impart specified finish, using abrasive-blasting equipment: Shovels or pours abrasives, such as sand, grit, or shot of specified grade into machine hopper

Oilind Safety (JULY 2010 – OCTOBER 2011) Pasadena, TX

Dispatcher

Manage dispatch for 15 locations.

Handle incoming service orders.

Set up the pick-up / delivery schedules and handle route drivers.

Manage customer care activities.

Assist in resolving service issues.

HD Supply (Jan. 2008 – June 2010) Houston, TX

Order Puller/ Forklift Operator

Read work orders, shipping orders, or requisition to determine items to be moved, gathered or distributed.

Assembled costumer orders from stock and placed orders on pallets or shelves, or convey orders to packing station or shipping department.

Marked material with identifying information.

Weighed or counted items for distribution within plant to ensure conformance to company standards.

Education

2005-2008 University of Houston Houston, TX

Major: Business Marketing & Administration

2000 - 2004 Chavez HS Houston, TX

Major: High School Diploma

REFERENCES

AVAILABLE UPON REQUEST**

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