Customer Service Assistant
Resume:
Kriston Paezs
Houston TX 77083
Cell: 832-***-****
Home: 281-***-****
************@*****.***
Objective:
To contribute my Administrative and Five Star Customer Service Skills in the direction of acquiring a challenging and developing position, that benefits both the company as well as myself.
Education:
Alief Taylor High School Houston, Texas Aug 2002- May 2006
High School Diploma
Work Experience:
Burnett Staffing Specialists Houston, Texas Dec 2011-Feb 2016
Library Clerk
Shelve, Code, Check-in & Check out and move books.
Front desk duties
Research topics and ideas
Convention Specialist (Convention Events Only)
Five Star Customer Service
Attendee and Exhibitor Registration
Badge Management
Show Floor and Booth Management
Cashier
Staff Assistant/Receptionist (Temporary)
Manage Phone Lines
Five Star Customer Service Attitude
Data Entry
Heavy Filing
Manage Interview Calendar
Office Support to 6 Recruiters
Assist with Inputting Payroll and Payroll Issues
Minor Benefit knowledge
Meet, Greet, and Correspond with Clients
Coordinate/Facilitate Large Group Interviews
Source Qualified Candidates
Good Understanding of General Business Practices
Sterling McCall Lexus Houston, Texas Feb. 2011-Aug. 2011
Service Coordinator
Customer service representative in a call center environment
Accurately schedule, maintain & promote service appointments
Database entry
Research information and follow-up with customers
Finest Things N Life Houston, Texas Jan. 2007-Jan. 2011
Office Manager/Personal Assistant
Personal Assistant to the Provider(Owner)
Greet, welcome & accommodate visitors into the Office
Xerox & organize official documents & medical records
Answer, record & document calls from multiple phone lines
Database entry
File documents manually and electronically
Maintenance of consumers health chart
Train new employees
Arrange & prepare for monthly meeting with staff & consumers
Accurately Set & Maintain Appointments
Encourage & maintain daily activities according to the specific objective(s) of a consumer
Oversee & document daily reports about a consumer
Maintain office space, office equipment & conference room
Organize and supervise a consumer’s schedule
Complete monthly errands for a consumer
Transport consumers
Frequently educate consumers of health & safety guidelines regarding their condition(s); work closely with the supervision of a registered nurse & case manager
CPR Certified
Shell Int’l Exploration & Production, Inc. Houston, Texas Aug. 2005-Aug. 2006
Business Professional Student
General office assistant duties
Greeted, welcomed & accommodated visitors into the office
Ordered & received supply shipments
Handling loads that weighed 15-30lbs
Inventory clerk
Xeroxing of & organized official documents
Kept accurate account of payrolls, documents & invoices
Completed & processed expense reports
Managed Xerox & break rooms
Database entry
Skills:
Microsoft Word, Excel, PowerPoint & Outlook 2007 & 2010
1Source
Citrix
Oracle
PuTTY
Cisco Phone Systems-5 Lines
Contact this candidate