Nancy Ramirez
*** ******** **. ***. *, Greenwood, IN 46143
317-***-**** *****.*********@*****.***
SUMMARY
Highly motivated person experienced with customer service, HTML5, CSS3, Visual Basic, JavaScript, and Java programming languages. Possess a strong ability to communicate and excellent at solving problems. Seeking an Entry Level Java Developer position to demonstrate programming and analytical skills.
Excellent communication skills
Positive attitude, motivated, and organized
Highly Ethical
Customer service
Detail oriented
TestOut Network Pro certified
Active listener and fast learner
Bilingual
TestOut PC Pro certified
Leadership skills
Interpersonal skills
SKILLS AND CERTIFICATIONS
EDUCATION
AAS, Software Development 5/2016
Ivy Tech Community College, Indianapolis IN
GPA 3.7, Dean’s List
WORK HISTORY
Translator Resource 10/2014-present
Our Lady of Greenwood School, Greenwood, IN
Help Spanish speaking students with homework.
Help comprehending vocabulary, improving grammar, and basic language skills.
Attend school events such as Registration Day, Open House, and meetings.
Translate school newsletter and other documents.
Photographer 3/2010-11/2012
Lifetouch National School Studios, Indianapolis, IN
Take students pictures.
Set up and tear down equipment in a timely and efficient manner.
Maintain and organize student records and payments while photographing and using companies program to save digital images.
Awarded photographer of the Year in 2011.
Guest Services Supervisor 04/2007-10/2009
Hilton Indianapolis Hotel & Suites, Indianapolis, IN
Provide customer service.
Assign employees to specific duties.
Direct and supervise employees.
Hire, train, and evaluate personnel and keep records.
Manage Gift Shop and its inventory.
Track record of collecting and analyzing information and implementing actions with a view to meet goals.
Promoted to Lead Agent in 2007 and Supervisor in 2008.