Forklift, warehouse, customer service, shipping/receiving

Jermaine Guidry

Houston, TX

********@*******.*** - 713-***-****

WORK EXPERIENCE

Dock Worker

AAA Cooper Transportation - Houston, TX - July 2014 to February 2016 Responsibilities

Operating forklifts to move freight to designated trailer to get transported to destination, recoup freight if it is damaged

Accomplishments

Increasing production in SPH (Shipments per Hour) for freight Skills Used

Operating forklift in a safe manner

Warehouse Sorter

United Stationers - Houston, TX - December 2013 to August 2014 Responsibilities

My main responsibilities were to sort boxes to appropriate location for shipping in a timely fashion using a RF Scanner and placing on pallets to put on trucks

Accomplishments

Accomplishing increase in production during my tenure Skills Used

Operating forklift, printing UPS labels for shipments, using pallet jack as well as using RF Scanner for inventory Dock Worker

Saia Freight - Houston, TX - June 2013 to June 2014 My duties include unloading pallets of materials from an 18- wheeler by forklift and transporting into another trailer, duties also include stacking, strapping, dealing with Hazmat material using the correct procedure. Shrink wrapping to secure product as well

Warehouse Associate

CARDINAL HEALTH - Stafford, TX - January 2013 to June 2013 Warehouse

My duties include palletizing, removing shrink wrap from totes, sorting totes/boxes, and helping with basic warehouse duties. Order picking and packing orders, material handling, operating forklift (stand up/sit-down), as well as a pallet jack, stocking inventory and performing accurate cycle counts as well Assistant Store Mgr

BLOCKBUSTER VIDEO - Houston, TX - 2007 to 2012

Assisted managerial duties were supervising shifts and store operations. I also assisted in creating a positive customer service experience that included a proactive interaction and immediate resolution for customers and their shopping experience. Assisting the Store Manager with recruiting, interviewing, and counseling store employees. Handling large sums of currency when preparing store's nightly bank deposit. Shipping and receiving merchandise from various stores and the distribution center. Inventory Coordinator

Coordinating for the Inventory Department for Blockbuster Video - 2005 to 2007 Commuting to and from Blockbuster Video stores in Texas and surrounding states. Conducting a full inventory of various store's merchandise in each store. Supervised team members in the inventory department and coach the Store Managers and employees to prevent lose in their stores. Conduct paperwork of the data collected during inventory of store merchandise. Working along side the District Manger on reviewing data collected. Coaching all Blockbuster Video employees on preventing shrink in merchandise for the company Shift Leader

Blockbuster - Houston, TX - March 2003 to March 2005 Duties included operating cash register, stocking items to appropriate locations, upselling additional products to customers to help increase sales in store. Assembling items according to plan-o-gram or directons, conducting quarterly inventories in store. Shipping/ Receiving and transferring items to various locations including Distribution using UPS shipping.

Customer Service Representative

Blockbuster - 2001 to 2003

Creates a positive store atmosphere by smiling, greeting, and providing a pleasant and friendly experience. Follow policies as it relates to member data. Loss Prevention procedures, and cash handling. Perform other duties as assigned

Warehouse Worker

Al's Formal Wear Distribution Center - 1998 to 2001 My position included various jobs in the warehouse including order pulling, material handling, shrink wrapping pallets, operating forklifts (sit down/stand up) Loading/Unloading trucks EDUCATION

Diploma

Westbury High School - Houston, TX

1994 to 1997

ADDITIONAL INFORMATION

SKILLS

Window 97, 2000, Word, Vista, Cash Register, Shipping/Receiving, Inventory, 10-touch by touch, 35+ wpm, Forklift (sit-down/stand-up) handheld scanner

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