Customer Service Manager

Allison Polk

New Iberia, LA

************@*****.*** - 337-***-****

WORK EXPERIENCE

Customer Service Representative

Wal Mart Super Center - New Iberia, LA - November 2013 to Present Responsibilities

Customer service, check cashing for all types of checks, bill payments, and money transfers Skills Used

Ability to learn quickly with attention to accuracy Supervisor

Cross Country Management - Minden, LA - January 2012 to Present Responsibilities

Supervisor of 7 Tax Credit properties, responsible for hiring and firing of employees, train new employees, annual audits for each property, perform re-certifications for current tenants, daily property inspections of the complexes, approve and denial rental applications, collection of rental payments, customer service. Skills Used

Strong interpersonal and management skills

Property Manager

Cherry Brook Apartments - New Iberia, LA - June 2010 to January 2012 Responsibilities

Collection of rental payments, processed new tenant applications, time keep/scheduling of employees hours, account auditing, court evictions for non payment of rent, customer service Skills Used

Effective verbal and written communicative skills

Area Branch Manager

American Cash Advance - New Iberia, LA - January 2007 to June 2009 Responsibilities

Interviewing and hiring of new employees, accounts payable/receivable, time keep of employees, establishing productivity goals for the branch, store marketing to promote growth, account auditing, making credit decisions on new applicants, customer service.

Skills Used

Excellent leadership skills, and the ability to work with people EDUCATION

High School Diploma in General Studies

Loreauville High School - Loreauville, LA

1984 to 1988

Accounting

Ameri Prop Tax School - Larose, LA