Endia Nickles

**** **** ******* **. ******, TX **545

Cell: 713-***-**** acuskk@r.postjobfree.com

Professional Summary

Applying for a competitive position to gain experience in the workforce and also enhance skills

Core Qualifications

•5+ years of computerized experience

•Culturally competent

•Experienced Email, Word Perfect, Power Point User

•Proficiency with computer programs

•Advanced problem solving skills

•Knowledge of medical terminology

•Demonstrated phone communication experience

•Meticulous organizational skills

•Excellent customer service skills

•CPR certified

•Typing of 40 words per minute

•Experience with basic cash register

•Knowledge of Data Inventory

•Leadership experience

Experience

•Sales Associate

December 2015- Present

Sally’s Beauty Supply- Missouri City, Texas

Always willing and able to provide excellent customer service. Assist customers with any issues or inquiries they may have about products. Meet company goals in selling merchandise in a timely manner. Opens and closes store as scheduled. Make daily deposits to bank on company’s behalf without any errors or inconsistencies. Maintain the up keep and clean appearance of the store.

•Sellebrity (Sales Associate)

May 2015- July 2015

Old Navy- Lafayette, Louisiana

Provide great customer service. Assist customers with purchases. Provide exceptional customer service to sell Old Navy Credit Cards. Assist customers with registering for email service. Answer customer inquiries on phone and in person.

•Sales Associate

May 2015- June 2015

Once Upon A Child- Lafayette, Louisiana

Provide excellent customer service. Consult with customer to log in items to be sold to store and inform them of our policy. Sort through items and enter them into the computer to generate price using memorized codes provided. Tag and hang baby clothes, shoes, toys and equipment. Assist customers with purchases and provide them price quotes for merchandise inquiry. Maintain cleanliness and organization of store.

•Sales Associate

June 2014- Aug 2014

Forever 21- Pearland, Texas

Provides excellent customer service to patrons. Confidently gives accurate information for customers and to help and resolve any issue they may be facing. Assist customers in finding product and merchandise best suitable for them. Up sale (persuade customers to buy more products).

•Sales Associate

May 2014- June 2014

Macys- Pearland, Texas

Provide excellent customer service. Resolve any issues or concerns customers may be experiencing or having. Meet daily sales goals. Maintain the appearance and attitude of an enthusiastic sales associate.

•Sales Associate

August 2013-January 2014

Forever 21- Pearland, Texas

Provide excellent customer service. Provide information for customers and help to resolve any issue they may be facing. Assist customers in finding product and merchandise best suitable for them. Up sale (persuade customers to buy more products).

Education

•University of Louisiana at Lafayette

Lafayette, Louisiana

December 2017

•Hightower High School

Missouri City, Texas

June 2013

Special Skills

CPR, filing, WordPerfect, Microsoft Office, Multiple Line Phones, Inventory, Cash Register Assistance, Data Entry and Email

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