Active Directory Manager

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NIMA KHODADAD

Nima Khodadad

****sherbrooke West Mobile: 514-***-****

Montréal, QC, H4B 1R8 *******@*******.***

PROFILE SUMMARY

Network Administrator & Computer Technician with 10+ years of progressive experience in supporting large multi-user, specialized knowledge of Microsoft Server Systems; and team leadership and training. Highly experienced with strong background in IT network system administration. TECHNOLOGY SUMMARY

Years’ experience (1-8)

Operating Systems: Windows 8, Windows 7, Windows Vista; Windows XP; DOS. (8)

Microsoft Servers: Windows Server 2012(1); Windows Server 2008(4); Windows Server 2003(7)

Hardware: Cisco switches and routers (2), Dell or HP Servers/workstations, HP Thin Clients, Apple hardware.

BACKUP & DISASTER RCV: Symantec Backup exec(4) Veam(2),Acroins (3)

CLOUD & VIRTUAL INFRA : VMware ESX & ESXi Serve(2), Microsoft Hyper-V(3), Citrix(4)

NETWORK AND DATA SECURITY: Endpoint Symantec Administration Kit (5), VPN over IPsec, Forefront TMG, ISA Server Firewall/Cache/Proxy(7), WSUS (3), Secure Gateway (5)

NETWORK INFRA : TCP/IP, DHCP, DNS, VPN, NAT/PAT, NTP, IIS, DFS, Active Directory, Cisco Routing and Switching, Exchange Server (2003,,2010),Terminal Services (7)

HW & STORAGE INFRA: HP SAN (3)

Software: Windows, MAC OS,LYNC Server(2), Office 365(1), OP Manager(4), SQL Server Enterprise(1), Linux(1), IIS, Adobe Photoshop, Adobe Dreamweaver,

Programming Language: Scripting, PowerShell(1), Joomla, HTML CORE COMPETENCIES

Problem solving: Analytical and decision making skills.

Microsoft certifications: Solutions Expert (MCSE), System Administrator (MCSA)

Fast learner and motivated self-starter

Comfortable as a team leader or team player

Ability to multi-task

Analytical thinker and practical hands-on approach problem solver

Highly motivated and never discouraged by challenges

Ability to work under pressure

PROFESSIONAL EXPERIENCES AND ACHIEVEMENTS

Fujitsu Fujitsu, is a Canada Japanese multinational co. Montreal, information Canada technology equipment and services company headquartered in Tokyo, Japan. Technical Support Specialist Dec2014 – Apr 2015

Client: Brookfield Renewable Energy Group and GOA (Government of Alberta). (More than 3000 users)

Project: Provided first and second and sometimes third level support to customer’s requests or network administrator by phone, email, and voice mail

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NIMA KHODADAD

Technology Environments: Exchange server BES server,Active Directory,Symantec antivirus servers,Cisco Voicemail server,RSA Token server,Citrix server,File and print servers,Mobile sense server, and troubleshooting client connection issues on operating systems, application and VPN connection for remote users.

Ensured accurate cataloging of all calls handled within ticketing systems (Remedy-TFS)

Performed diagnostics of customer issues.

Referred customer issues to third level support or resolver groups when necessary

Performed follow-up call-backs with customers.

Responded to desk side & remote support requests for end users

Working within team environment for sharing information about our troubleshooting and team SLA’s

Managed both on-site and remote requirements to efficiently resolve issue. BOSCH Power Tools,

Robert BOSCH GmbH. representative for Power Tools wholesales and aftersales service Network Administrator 2010 – 2014

Client: Bosch users and 82 branches

Project: LAN & WAN network of Bosch Company (100 servers and more than 400 users)

Technology Environment : Citrix XenApp, VMware Esxi (Vcenter), Microsoft Communicator (LYNC 2010), Symantec Endpoint Server, ISA Server, Mikrotik devices and Website & Intranet,Active Directory,DNS and DHCP Server,Print and File Server and Backup Servers (HP SAN Storage Device and Veam Backup and Symantec backup exec)

Supported and administered – Performed troubleshooting and provided resolutions for server problems and administered of mailboxes and Users accounts. Exchange Server (2003-2010)

Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements.

Maintained network security policy, addressed server security issues and applied appropriate security patches and upgrades.

Maintained the availability of company computer resources including servers, workstations, Laptops, printers and multimedia equipment.

Responsible for maintaining, administration, support and troubleshooting of Active Directory, DHCP, DNS and Group policy (400 users)

Designed and implemented multi-node network expansion

Managed and administered Windows systems – Performed periodic maintenance, provided technical support and executed systems engineering.

Implemented proper Recovery procedures for disasters and Troubleshooting

Maintained the timely back-up of important data and management resources.

Assisted in the timely recovery of data lost due to software crash or hardware failure.

Conducted periodic performance tests on existing servers. BOSCH Project:

LAN & WAN network of Bosch Company:

Project Manager and Network Architecture

Implemented WAN network between 82 Bosch branches with head office.

Re-designed Active Directory infrastructure for HQ. 3 P a g e

NIMA KHODADAD

Secured internet infrastructure for HQ.

Designed and implemented LAN and AD forest infrastructure.

Installed and implemented monitoring server (OP Manager) for 100 servers and 25 routers.

Migrated 80 servers from windows 2003 to windows 2008

Migrated Exchange server from 2003 to 2010

Implemented recovery procedure for 100 servers

OMID FANAR Industrial, co.

OMID FANAR CO, as a first industrial spring manufacturer established in 1983 in Iran. IT SUPPORT SPECIALIST 2007 –2010

Monitored the network and reported to the representative management

Was responsible for the data recovery and IBM, HP and Dell desktop troubleshooting

Provided special assistance to support remote access

Maintained the Active directory and DNS

Implemented Internet proxy, firewall and monitoring solutions

Was responsible for the installation, administration, maintenance of computer hardware, networking software, operating system software and software applications for the easy and smooth running of the company’s operations

Provided technical leadership to the IT team compromising system administrator and web designers

Supported all LCDs, printers, projectors and hardware equipment

Promoted to assume additional responsibilities as Technical Advisor providing guidance to Help Desk staff OMID FANAR Project:

Implementing LAN and WAN and Infrastructure Network

Installed and configured Active Directory Server for 5 branches

Configured Cisco 5 router and switch and implemented Vlan for 2 branches

Implemented WAN connections within branches.

EDUCATION

Certificate in French Language and Culture at Université du Québec à Trois-Rivières 2016 Bachelor’s Degree in Computer Software Engineering Technology 2009 Associate Degree in Applied Science Computer Software 2004 High School Diploma in computer, Iran 2000

CERTIFICATE

Microsoft® Certified Solutions Expert 2014

Microsoft® Certified Solutions Associate 2014

Microsoft Certified Professional 2014

CCNA 2009

LANGUAGE

English Professional working proficiency

French Intermediate

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