Business Analyst
Resume:
Roopni, Ramiya Janarthanan
**.******@*****.***
Professional Summary:
•5+ years of Software professional experience as Business Analyst by delivering strategic IT projects with my analytical, business and management skills.
•Have good knowledge of advance methodology followed in the SDLC.
•Being Business Analyst experienced in Business Process Modeling, Business Requirement Documents (BRD) gathering and System Requirement Specifications (SRS) and Functional Requirement Specifications (FRS).
•Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using Ms Visio.
•Developed effective working relationships with client and vendor teams to understand support requirements, develop tactical and strategic plans to implement technology solutions and effectively manage client expectations.
•Good knowledge of testing process, test tools, creation and understanding of testing artifacts like test plan, test case etc.
•Experience in Preparation and execution of Test Cases.
•Knowledge regarding Testing Terminologies, Verification, Validation, Levels of Testing and Testing Techniques.
•Excellent communication skills and self-motivated.
Professional Experience:
•Working in Automobile Club of Southern California (AAA), USA as Business Analyst
from Feb 2016 to till date.
•Worked in Farmers Insurance Inc. USA as Business Analyst from Nov 2015 to Jan 2016.
•Worked in Farmers Insurance Inc, USA as Business Analyst from May 2008 to Dec 2010.
•Worked in Hi-Tech Arai Limited, India as a Software Engineer from June 2006 to Apr 2008.
Education Qualifications:
•Bachelor of Engineering in Electrical and Electronics from Anna University (India), in 2006.
Skill Set:
Design Methodologies : MS Project, Visio, Word, Excel
Operating Systems : Windows Operating System.
Business Modeling : RUP, UML, SDLC, STLC, Agile
Testing Tools : Mercury Quality Center, HP ALM.
Office Tools : MS Office Suite, MS SharePoint
Project Experience:
Client : Automobile Club of Southern California (IMS - Contractor)
Project Title : Policy System - SR Enhancements, Rate Change and AO Guidance - (P & C)
Duration : 02/2016 – Till Date
Role : Business Analyst
Project Description:
Extensively working in SR Enhancements, Rate Changes and AO Guidance project’s for the policy system.
There are many prospects in business application’s which has impact in the AIP portal (Agents/brokers front end application). These Prospects include Driver’s discounts, TT&R message and Rate changes in multi policy for multi states. The main system HUON and Genesis are used to build the policy in AIP portal.
Responsibilities:
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements (BRD), Use Cases (Screen and Interface Designs).
Handling multi projects in SR Enhancements, Rate Changes and AO Guidance.
Work independently with users to define concepts and under direction of Project Managers.
Experience and thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Interacted professionally with a diverse group, executives, managers and subject matter experts.
Define precise and accurate User Story acceptance criteria that will be used by developers, automation test frameworks and by product owners to insure that product owner intent is effectively captured.
Gather requirements for IT development projects by conducting interviews, work flow analysis, process analysis, and observation sessions.
Evaluate information from multiple sources and help distinguish user requests from user needs.
Interface with all levels of internal clients and analyzing current business and software development processes
Arrange client reviews of software under development, ensuring client satisfaction
Charted agile principles and methods for requirement gathering by facilitating agile rapid and meaningful releases.
Worked closely with development and QA team to make them understand the requirement.
Developed Use Cases and UAT test scripts to test functional specifications.
Interact with application SMEs in the process of project implementation.
Facilitate daily or stand-up meeting between client and technical teams. These include daily project progress, risks and schedule etc.,
Client : Farmers Insurance Inc. (Alten Calsoft - Contractor)
Project Title : Policy System Enhancement
Duration : 11/2015 – 01/2016
Role : Business Analyst
Project Description:
This project helps Farmers Agent to create a quote for the particular policy and generates the Policy number for the customers in its line of Business. The goal of the policy system is to make user friendly for the agents to generate the policy in commercial line system either for existing Business or for New Business. This involves lot of underwriting questions and federal state charges related to the Business depending on the LOB to generate the policy, in order to populate these the MCLS and PICS system are used to build a policy in Business Express Portal(It is a Web Based application).
Responsibilities:
Analyzed the BOP for any Line of Business in Farmers Insurance and created requirement document with IT staff and SME’s.
Involved in Rapid Process for the Policy enhancement project.
Created DCD, BRD and FDD for the defects under Rapid Process.
Schedule meeting for the Walkthrough’s and Requirement Process whenever necessary.
Created the Test Scenarios for the QA team, in order to perform testing in the application and validated the Test Plans.
Analyzed the root cause for the defects, resolved and closed the defects.
Performed AIT and UAT Testing for the functionalities in the application.
Supported SIT and Regression Testing for the QA team in order to recreate the defects by analyzing the root cause.
Created activity diagram for the Business flow process of the policy system.
Worked with Development team during design, build and test phases of system in order to clarify requirements as required.
Client : Farmers Insurance Group (Invenger Technologies - Contractor)
Project Title : HEART FileNet Integration
Duration : 05/2008 – 12/2010
Role : Business Analyst
Project Description:
The Goal of this project is to provide better assist to Farmers HELPPOINT CSA’s and CR’s to create the claim and attach the documents under the claim or claim unit. Document Processing Portal has the following applications: Correspondence Generation, Remote Check, Express Check, View Document, View Policy Document, View Policy Form, Document Manager, Photo Manager, Add Document, Smart Forms, Risk Advice, Marketing Advice, Scene Diagram and Correspondence Templates. Each application has various functions which is associated with particular claimants. Farmer’s Insured Claimant Agents or Others can upload the documents in FARMERS.com or HPCS.com portal and this internally routes it to NDC (National Document Center).
Responsibilities:
•Performed in Analyzing the User requirements.
•Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
•Interface with internal and external clients continuously to maintain effective communication and coordination
•Coordinate activities with software developers, stakeholders, project managers and software testers
•Prepare and send weekly and monthly progress reports and keep the clients updated about the software under development
•Supported weekly meetings with the Project Manager, Development Team and Client members to relay on any changed requirements get updates on the development and testing team.
•Bridging the gap in domain understanding between client and technical team. Coordinating with the stake holders to translate the business requirements into actual project plan.
•Involved in creating Business rules and change request documents.
•Experienced in Specification, Traceability, Validation, Verification and Requirements Management.
•Created reports and communicated defects of all priorities with the development team.
•Coordinate between development team and users for UAT testing.
•Involved in defect review meetings along with the Development team.
Client : HI-Tech Arai Ltd, Madurai, India
Project Title : Payroll Product development and support
Duration : 06/2006 – 04/2008
Role : Software Engineer
Project Description:
This Software has developed by Hi-Tech Arai Ltd to support the employee payroll process and it’s a In- House development. I worked as tester to develop test plans and execute various types of testing. “Payroll System” software developed and designed to achieve maximum efficiency and reduce the time taken to handle the Payroll activity. It is designed to replace an existing manual record system thereby reducing time taken for calculations and for storing data. The system uses Vb.Net as front end and Microsoft SQL as a backend for the database. The system is strong enough to withstand regressive daily operations under conditions where the database is maintained and cleared over a certain time of span. The implementation of the system in the organization will considerably reduce data entry, time and also provide readily calculated reports.
Responsibilities:
Actively involved in understanding requirements and use case documents
Created, reviewed and executed the test cases.
Testing the product for Build Acceptance test, Core Regression Test and system integration test
Generated Test procedure document for various tests that are to be performed.
Performed Functional, GUI and Regression testing.
Generating Test Log documents and analyzing obtained Test Results.
Reporting defects and verified fixed bugs by subsequently closing them if they passed the test case.
Reporting status of testing progress, issues to Team Lead on a weekly basis.
Periodically obtaining feedback from Team lead and consciously working for Improvement.
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