Customer Service Administrative Assistant

Tenneille Lavalais

*** ****** ****** **** ** Marksville LA 71351 318-***-**** 318-***-****

Objective

To secure an administrative/clerical customer service position with an organization that allows me the opportunity to utilize my skills and knowledge while growing with the organization.

Employment

Acadiana Computer Systems

AR/Representative August 2012 to Present

Duties entailed, but are not limited to: Answering phones, checking patient accounts, Medicaid billing, Medicare Billing. Filing claims electronically for Medicaid and Medicare, working Medicaid and Medicare denials daily. Maintaining Medicaid and Medicare accounts, by posting payments daily according the Medicaid remittance advice and Medicare explanation of benefits.

Rapides Primary Health Care Center

Patient Support I/Administrative Assistant January 2010 to August 2012

Duties entailed, but are not limited to: Answering phones, checking patients in and out, scheduling appointments, maintaining employee files, assisting the CEO of the company, and general office duties.

Mid-State Home Health Agency

Administrative Asst./Billing/Payroll February 2005 to September 2010

Duties entailed, but were not limited to: Answering phones, Medicaid Billing, HMO Billing, and Medicare Billing. Submitting claims electronically with Medicare and Medicaid. Occasionally entering claims manually in the Medicare system. Daily posting of remittance advices and insurance payments. Employee payroll, maintaining employee files, assisting the CEO/Owners of the company with every day meetings accounts receivables and accounts payable, and general office duties.

Eyecare & Surgical Associates

Medical Receptionist January 2003 to August 2005

Duties entailed, but were not limited to: Answering phones scheduling appointments, billing Medicaid, Medicare, Private Pay Insurance, filing, working up patients, and general office duties.

Education

Houston Community College Course of Study: Business Management

Ross S. Sterling High School Diploma June 1995

Skills

Typing 40-50wpm

Windows 7

Word Perfect

General Office Equipment

Microsoft Office

Name: Tenneille Lavalais

239 Martin Luther King Rd

Marksville, LA 71351

Cell Phone: 318-***-****

Home Phone: 318-***-****

Asking Salary: $15.00-$18.00

**************@***.***

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