Customer Service Assistant
Resume:
Royce S. Quezada
New York, NY 10453
*************@*****.***
SUMMARY
Extensive experience working with consumers and businesses. Excellent customer service skills and communication skills. Prioritized assistant, detail oriented and excellent at mastering my given tasks in a fast pace environment.
CAREER EXPERIENCE
Customer Service
Served as a liaison between customers and businessmen to ensure the quality of services
Assisted the clients and provided the necessary training to understand the jobs
Trained and equipped employees with the proper knowledge in carrying out their given tasks. Excellent eye for detail and cleanliness
Provided detailed information about the products for advanced marketing
Overseeing and coordinated new and existing employees with upgrades, installations, demolition, preparations and special deliveries
Dealt with clients’ negotiating terms with my boss
Administration
Used PowerPoint presentations for new and improved material and upgraded jobs
Trusted with ensuring that information was accurately distributed
Designated as a researcher for advanced technology and equipment
Documented programs with advice and guidelines
Typing’ corresponding to jobs; managed reports and handled travel guidelines
Successfully completed high managing transactions
CAREER HISTORY
2015 – Present NYC Food Bank LLC. Outreach Specialist New York, NY
2013 – 2015 Mechanical Assistant A & M Contractors New York, NY
2011 – 2013 Apprenticeship Alafogiannis P & H New York, NY
2005 – 2010 Warehouse-technician Flair Beers and Beverages New York, NY
EDUCATION
Berkeley College. New York, NY
Criminal Justice.
CERTIFICATION
Date: 06/26/2015 OSHA Certified. General Industry Safety and Health.
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