MICHELLE HOWARD
** **** **** **. *******, Il ****9 312-***-**** ****************@*****.***
OBJECTIVE
To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of administration. This position will enable me to use my strong organizational skills, show my passion for customer service, educational background in business of administration, and ability t o work well with people. I’m competitive person that’s perusing high achievement through my strength of communication and interaction and harmony with people. I’m also a self motivator that is opened minded to new ideas.
EDUCATION
[Bachelor of Science, Business Administration]
Robert Morris University,Chicago
October 25, 2014
[Major: Management]
[Related course work: Personnel management, business management, business ethics, business law, macroeconomics, statistics, marketing, and sales.]
SKILLS & ABILITIES
Team lead
Interpersonal skills and basic filing, record keeping.
Skilled in typing 35 words per minute, writing, grammar, punctuation, and oral.
Punctuality, initiative, a good work ethic, and managerial skills
Basic knowledge of Microsoft Office: Word Process, Excel and PowerPoint and working with clients or customer.
[Communication]
Effectively give work tasks to other co-workers from orders from management.
Explain how important it is to get the tasks completed before the next shift starts.
[Leadership]
Guide follow co-workers into completing assign tasks and also help out when needing.
Handle all complaints from co-worker, nurses and patients.
EXPERIENCE
Housekeeper
The University of Chicago Hospital
01/10/2013 –Current
Provide customer service in-person and via telephone.
Clean 5-10 room daily for next day preparation for patience.
Team leader: give work tasks to co-workers, monitor computer system for dirty rooms, support co-worker with assistance with work tasks as well.
Take request from nurse staff and patients visitors.
Provides a clean, safe, attractive environment for patients visitors and staff
Deli Clerk
Mariano’s Fresh Market
07/23/2011-01/417/2013
Communicate effectively with customers when taking orders and preparing meals.
Volunteer team lead: give co-workers cleaning assignments and spot check all cleaning areas.
Answer phone calls: deal with preparing food orders for pick up and filing order forms for the orders.
Reference
William Johnson –Evs Manager
The University of Chicago Hospital
Cell 773-***-****
Work 773-***-**** ext.61881 or 69334