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Business Analyst

Location:
Austin, TX
Posted:
May 13, 2016

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Resume:

SUMMARY

Highly flexible person with over * years of diversified experience in data logic delivery in concise format for financial analytics, electronic maintenance operations, reportable metrics & logic, logistics chain communication protocols, and business accounting all internal and at the enterprise level. Government SSIS Security Clearance is also current.

AREAS OF EXPERTISE

CRM dashboards and analytics (Salesforce, Five9, Cognos, Cobra, SABRS, Oracle 8i)

Tech support center operations (field and enterprise level)

Information System Architecture, Security, and Disaster Recovery protocols

Engineering standards (DoD, DoT, ISO9001, UL, and IEEE)

System configuration and testing (VoIP, data, geospatial, GIS, and work station)

HIPAA & SOX certified (John Hancock)

EDUCATION AND TRAINING

Technical Project Management – Dec 2015

Google 4NP, Lambda class, Austin, TX

Masters in Business Administration, Information Systems - Oct 2015

Keller Graduate School of Management, Austin, TX - GPA 3.4

Bachelor of Science in Computer Information Systems - Aug 2014

DeVry University, Austin, TX - 3.0 GPA

AMMO-37, 49 CFR & AFMAN 204.04 - Dec 2013

Defense Ammunition Center, US Army, El Paso, TX - Honor Grad

Development Contract Technical Manager - Sept 2011

US Army, Suwon, South Korea

Electrical and Circuitry repairer - Sep 2010

US Army, Fort Gordon, GA - Honor Grad

US Marine Corps & Navy Accounting and Reporting - Feb 1998

US Marine Corps, Camp Johnson, NC

COMPUTER LANGUAGES & PLATFORMS

Google Business Office Management, Salesforce, Oracle 9i, COGNOS, COBRA, SABRS, LIWS, LOGSA, MySQL, JAVA, C++, C#, HTML (CSS & XMS), ASP.NET, Netbeans, all MS Office at expert level (including Access DBs, Excel, and Project)

Languages (Written & spoken): English, French, Hmong, Pashtun

PROFESSIONAL EXPERIENCE

Google 4NP, Austin, TX, 09/2015 - 04/206

Technical Project Manager - Lambda G4NP

Evaluate and analyze business needs, create and implement evolutionary plans of integration for virtual office and company web presence. Provide technical assessment of business needs and scope of work for data migration needs and administration.

Project requirement assessor for TX community college

Successfully migrated server data on over 25,000 users

Transitioned Workforce MS Office based platform to a cloud based secured SSO office

Trusourcelabs @ Google, Austin, TX, 02/2015 - 04/2016

Special Project lead

Provide functional and senior advisory solutions for HVAC & Multi sensory systems trouble shooting and configuration. Application and network root cause troubleshooting. Active TP system (Salesforce), CRM, vendor, and billing administration.

Integrated two CRMs and JSON driven apps into the nucleus of a BI system

Multiplatform agent providing technical expertise to peers and junior techs

Created a multi language (French) support process where no previous documentation existed and trained incoming multi lingual personnel

United States Army, Fort Bliss, TX, 04/2010 – 04/2016

Tier 3 Electronic & Computer Systems - 94F

Communication, detection, geospatial, and optical tier 3 and depot level shop. Field deployment of DCS labs. Application of electrical, sensory i/o, optical amplification, LOS radio wave, chemical & biological theories to repair and operate a multitude of miscellaneous equipment.

Created an internal database (Filemaker) for rapid field deployment and user friendly GUI interface into complex ARMY supply & log systems

Commendation for creating and standing up two communication shops in a new unit

Transitioned of antiquated hard line communication into GIS capable DMZ missile unit

Best Fitting Manufacturing Assembly, St Paul, MN, 2004-2009

Business Manager

Acquisition of new contract, develop SoW, project estimation, project planning & execution.

Project assessment, estimation, and risk management

Job planning/design/execution/review of a million units a year for Adidas

94% performance thanks to outstanding QA/QC production analysis

United Sates Marine Corps, Kansas City, MO, 1997-2004

Budget Analyst

Performed high dollar review on Marine Corps command budget. Material, travel, and contract expense analyst

Transition from Big Data reporting to OLAP accounting in SABRS III

Developed metrics, reports which lead to a 99.7% EoY fiscal reconciliation

Team leader, trainer and mentor to over two dozen US Marines



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