SUMMARY
Highly flexible person with over * years of diversified experience in data logic delivery in concise format for financial analytics, electronic maintenance operations, reportable metrics & logic, logistics chain communication protocols, and business accounting all internal and at the enterprise level. Government SSIS Security Clearance is also current.
AREAS OF EXPERTISE
CRM dashboards and analytics (Salesforce, Five9, Cognos, Cobra, SABRS, Oracle 8i)
Tech support center operations (field and enterprise level)
Information System Architecture, Security, and Disaster Recovery protocols
Engineering standards (DoD, DoT, ISO9001, UL, and IEEE)
System configuration and testing (VoIP, data, geospatial, GIS, and work station)
HIPAA & SOX certified (John Hancock)
EDUCATION AND TRAINING
Technical Project Management – Dec 2015
Google 4NP, Lambda class, Austin, TX
Masters in Business Administration, Information Systems - Oct 2015
Keller Graduate School of Management, Austin, TX - GPA 3.4
Bachelor of Science in Computer Information Systems - Aug 2014
DeVry University, Austin, TX - 3.0 GPA
AMMO-37, 49 CFR & AFMAN 204.04 - Dec 2013
Defense Ammunition Center, US Army, El Paso, TX - Honor Grad
Development Contract Technical Manager - Sept 2011
US Army, Suwon, South Korea
Electrical and Circuitry repairer - Sep 2010
US Army, Fort Gordon, GA - Honor Grad
US Marine Corps & Navy Accounting and Reporting - Feb 1998
US Marine Corps, Camp Johnson, NC
COMPUTER LANGUAGES & PLATFORMS
Google Business Office Management, Salesforce, Oracle 9i, COGNOS, COBRA, SABRS, LIWS, LOGSA, MySQL, JAVA, C++, C#, HTML (CSS & XMS), ASP.NET, Netbeans, all MS Office at expert level (including Access DBs, Excel, and Project)
Languages (Written & spoken): English, French, Hmong, Pashtun
PROFESSIONAL EXPERIENCE
Google 4NP, Austin, TX, 09/2015 - 04/206
Technical Project Manager - Lambda G4NP
Evaluate and analyze business needs, create and implement evolutionary plans of integration for virtual office and company web presence. Provide technical assessment of business needs and scope of work for data migration needs and administration.
Project requirement assessor for TX community college
Successfully migrated server data on over 25,000 users
Transitioned Workforce MS Office based platform to a cloud based secured SSO office
Trusourcelabs @ Google, Austin, TX, 02/2015 - 04/2016
Special Project lead
Provide functional and senior advisory solutions for HVAC & Multi sensory systems trouble shooting and configuration. Application and network root cause troubleshooting. Active TP system (Salesforce), CRM, vendor, and billing administration.
Integrated two CRMs and JSON driven apps into the nucleus of a BI system
Multiplatform agent providing technical expertise to peers and junior techs
Created a multi language (French) support process where no previous documentation existed and trained incoming multi lingual personnel
United States Army, Fort Bliss, TX, 04/2010 – 04/2016
Tier 3 Electronic & Computer Systems - 94F
Communication, detection, geospatial, and optical tier 3 and depot level shop. Field deployment of DCS labs. Application of electrical, sensory i/o, optical amplification, LOS radio wave, chemical & biological theories to repair and operate a multitude of miscellaneous equipment.
Created an internal database (Filemaker) for rapid field deployment and user friendly GUI interface into complex ARMY supply & log systems
Commendation for creating and standing up two communication shops in a new unit
Transitioned of antiquated hard line communication into GIS capable DMZ missile unit
Best Fitting Manufacturing Assembly, St Paul, MN, 2004-2009
Business Manager
Acquisition of new contract, develop SoW, project estimation, project planning & execution.
Project assessment, estimation, and risk management
Job planning/design/execution/review of a million units a year for Adidas
94% performance thanks to outstanding QA/QC production analysis
United Sates Marine Corps, Kansas City, MO, 1997-2004
Budget Analyst
Performed high dollar review on Marine Corps command budget. Material, travel, and contract expense analyst
Transition from Big Data reporting to OLAP accounting in SABRS III
Developed metrics, reports which lead to a 99.7% EoY fiscal reconciliation
Team leader, trainer and mentor to over two dozen US Marines