MERLA P. PALMA
Brgy. Gatasan Catanauan, Quezon
**********@*****.***
Mobile Number: 094*-****-***
Exceptionally skilled and experienced Collection Head with commitment in providing highest collection and reports at all times. Exceptional team and relationship building skills by 3 years experienced in Racal South Motorsales Corporation effectively handling employees and difficult customers. Ability to communicate effectively with a diverse range of customers from varying cultures and backgrounds, effectively handles customer complaints. Unquestionable work ethic along with excellent problem solving skills, a respected and a trusted team leader, would add value to any employer.
A highly motivated and able-bodied individual with several years of experience in accounting area management, and manpower supervision, flexible in time and very adept in dealing with matters unsupervised, willing to follow spoken and written instructions.
ACCOUNTING STAFF
RACAL SOUTH MOTORSALES CORPORATION
BOCAUE HEAD OFFICE
October 2015-Current
Reports directly to Credit and Collection Executive.
Prepare ageing of accounts after cut-off collection.
Monitor daily sales ad collection of SOUTH area.
Monitor daily itinerary of Area Mangers, Sales and Collection Manager
Monitor cash Bank deposit vs. daily collection report of the Area
Review installment documents received from the area to ensure correctness and completeness.
Prepare weekly reports of sales and collection to the chairman
Encode payments of customer submitted on weekly basis
Monitor inventory per branch level and delivery per area
Daily monitoring of sales and collection to the Area Managers
Prepare expense reports of the Area Managers and Sales and Collection Managers
Monitor daily status of accounts and report directly to the manager if there is laxity in collection.
Perform duties may be given from time to time by the higher management
COLLECTION HEAD
RACAL SOUTH MOTORSALES CORPORATION
BICOL AND QUEZON AREA
January 2014 – October 2015
Handling 7 branches covering the areas of Bicol and Quezon area.
Securing that collection branches are well-monitored, follow-up overdue accounts, stagnant accounts and hard accounts are being complied by customers thru supervisors and collectors supervision.
Managing a high-volume workload within a deadline driven environment, providing accurate consolidated report of every handled branch.
Motivated account supervisors and collectors in their workload.
HEAD CASHIER
RACAL SOUTH MOTORSALES CORPORATION
GUMACA BRANCH
December 2012 -January 2014
Handling all the cash transaction daily.
Receive payment by cash, and cheque from clients.
Checking daily cash accounts.
Guiding and solving queries of customer.
Encoding daily transaction of Branch and outlets.
Maintaining monthly, weekly and daily report of transactions to head office.
Counts money, gives change and issues receipt for funds received.
Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
Maintains sufficient amounts of change in cash drawer.
Balances cash drawer and receipts; documents discrepancies.
Monitoring and recording of daily expense.
SALES AND MARKETING ASSISTANT
RACAL SOUTH MOTORSALES CORPORATION CATANAUAN BRANCH
October 2012 TO November 2012
Transact with the clients
Promotes and sells product of the company
Data encoding and product price monitoring
Input incoming and outgoing products
Do monthly reports of sales and Inventory, Branch and outlets (Brand new and Second hand Motorcycle.
Stock on hand monitoring
Entertain clients for product selling
Handle various office works
Assist clients by giving them the necessary services and/or based from the request of the concerned party.
Keeping the store tidy and clean.
PRIVATE SECONDARY SCHOOL TEACHER
MT. CARMEL CATHOLIC SCHOOL INC. (PRIVATE)
CATANAUAN, QUEZON
JUNE 2011-MARCH 2012
Permanent Address : Brgy. Gatasan Catanauan, Quezon
Date of Birth : September 16, 1989
Nationality : Filipino
Height : 5'1"
Religion : Roman Catholic
Tertiary Level: Polytechnic University of the Philippines
Mulanay, Quezon
2011-2012
Secondary Level: San Isidro National High School
Brgy San Isidro Catanauan, Quezon
2006-2007
Primary Level: San Isidro Elementary School
Brgy San Isidro Catanauan, Quezon
2001-2006
Can deal people in all levels of society
Can handle pressure
Computer literate
Proficient in Microsoft word, basic excel and power point
Can understand and speak English and mandarin language
Can drive motorcycle
Speed and accuracy in numbers
Fernando Angue
Catanauan Branch Manager
Cp# 090*-****-***
Randy Gayoso
Regional Manager
Cp# 092*-***-****
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
MERLA PALMA
APPLICANT SIGNATURE