Technical Support Data Entry

Personal profile and work habits

A faithful, friendly, hard working man, eager to learn for continuing growth.

3PL Logistics Inc.

Trucking manager logistics 7/1/2010– PRESENT

Responsibilities

Dispatch the delivery route, provide domestic US trucking quote and customer services

Input daily delivery order, billing, submit PODs and invoices to customers, dispatches assistant

Jetta Cargo Services, Inc.

logistics coordinator operation 12/16/2009 – 6/30/2010

Responsibilities

Schedule and Process Air and Ocean export shipments, customs clearance (AES)

Data entry, billing and invoicing for the shipment

China Construction Bank Corporation Hong Kong Branch

Senior PC it Specialist HK Support Centre, IT Dept 10/01/2003 – 08/16/2009

Responsibilities

Users PC technology supports. Supporting and maintenance application for local and overseas branch

Independently handle problems solving, trouble shooting and ad-hoc requirement.

Network administration assistance.

Designed and developed new application to fulfil user requirements.

Planning for office relocation. Stock count of the computer equipments

Jabil Circuit China Ltd

Analyst Programmer MIS 9/28/1992 – 6/30/2003

Responsibilities

Assisted in supporting and maintenance the ERP/MRP System.

Fulfil ad-hoc user requirements and User PC supporting.

Designed and developed application and document for subsystem, also provided the application training courses for the new comer.

Third party applications user support and administration

System administration, network infrastructure maintenance, performs system data backup and restores operations.

Areas of Expertise

IBM AS/400 RPG, CL Query

MS Visual FoxPro

MS Access, MS SQL

COBOL

Active Directory

Crystal Report

Team building – leadership

Network Administration

Technical Support

Education

The Open University of Hong Kong

Bachelor of Science in Computer and Networking

2015

Hong Kong Sha Tin Technical Institute

Certificate of Computing Studies

1995

Certification

Worldbridge Holding Limited

Phone Behavior for Effective communication

2008

Microsoft Certified Technical Education Centre

Developing MS .Net Applications for Windows

2003

Mastering MS VB 6 Development

Mastering Enterprise Development Using MS VB6

2001

MS SQL Development

1999

IBM AS/400

Concept & programming Facility Workshop

RPG Interactive Programming Workshop

Control Language Programming Workshop

1996

Informix

Informix online Dynamic Server Database Administration

1995

UNIX

Fundamentals of the UNIX System

1995

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