YOLANDA RODRIGUEZ
Brooklyn, NY 11220
**************@*****.***
Profile: Extensive years of experience in the Data Entry field in a Administrative capacity. My strengths include the ability to perform under pressure, self motivated; the readiness to take initiative and follow through in all phases of a project.
Skills: Type 80 wpm/Microsoft Word/Access/Excel/Data Entry 10,000 sph/WordPerfect
Customer Service/Government databases ie: NY City Way, WISARD, ADP System, HRA Timekeeping Systemand BTW database/Clerical skills/Outlook/Sage Pro 200/CRM/BWSI/WFX/Bullhorn
Employment
Tact Medical Staffing Front Desk Receptionist 5/15 – 5/16
Handle all inquiries and direct calls from clients and candidates with a cheerful manner as well as professionalism on a 12 line phone. Copy, fax and scan documents. Maintain confidentiality of all information given. Look up Clients information when needed. Make sure all paperwork is filled out correctly. Fill out employee verification forms. Input Direct Deposit information. Process sick leave forms. Enter Candidates information in the companies’ BWSI system. Upload their applications and credentials. Put all candidates payroll checks in envelopes and mail. Enter and submit candidates into the Hospital WFX system. Look, print and send faxes and emails in Outlook. Ability to multi-task and handle multiple projects. Handle any other miscellaneous work handed to me quickly and efficiently.
Sahadi Fine Foods Administrative Assistant 12/14 – 5/15
Filed all Accounts Receivable, Accounts Payable and Cash Sales paperwork. Used Pitney Bowes stamp machine and shredded. Faxed and entered notes on company database. Checked invoices with sales order to make sure name of company and total order is correct then fold and put in envelopes. Made sure the sales orders were put in receivables basket. Printed out new sales order from picking ticket order number. Printed out marketing material and packaged them to be sent out. Organized files for the New Year. Typed letters. Entered orders, printed and faxed to company. Printed UPS shipping labels. Voided old purchase orders. Scanned documents to Outlook. Created tables on Excel. Worked in different company databases ie: Sage Pro 200 and CRM. Maintained the supply room keeping it neat and organized, as well as the conference room and kitchen. Able to safeguard confidential information. Handled any other miscellaneous work handed to me quickly and efficiently.
Career & Educational Consultants Inc. Data Entry Specialist 8/93 – 4/14
DATA ENTRY SPECIALIST: Entered timekeeping accurately and in a timely manner. Maintained an enrollment log database of over 2,000 students for 2 main sites and 2 centers. Reviewed and corrected work. Disbursed work accordingly to each employee. Looked over all folders from participants sent to us through The Office of Child Support Enforcement program vendor to make sure all was filled out correctly. Helped perform timekeeping in the HRA Timekeeping System and ADP. Entered data into 5 different databases such as WISARD, NY City Way, Back To Work database, Participant Log database and HRA Timekeeping System. Responsible for entering all Social Service Vendor Agency participants data; personal information, work information, job interviews and paystubs into our database system. Able to safeguard confidential information.
ADMINISTRATIVE ASSISTANT: Maintained professionalism on the phone and in person. Greeted and directed calls as well as candidates and clients. Liaison between CEC and Small Business Services. Monitored and edited 2 reports consisting of Operations and Placement. Entered case notes, progress notes and non compliance (FTC) in the NYC Way database. Performed under the Program Director and President of the company. Typed letters for office and for participants. Handed out metro cards and schedules to participants. Prepared metro card inventory sheets and made sure there was accurate distribution of cards throughout the day. Entered data into 5 different databases such as WISARD, NY CITY WAY, Automated Case Management System, Empact and the Participant Log. Managed attendance for 7 programs.
INTAKE SPECIALIST: Recruited eligible candidates following specified guidelines and procedures. Scheduled appointments via phone or in person. Edited comprehensive information for marketing. Compiled folders to be filled out by participants. Updated and ensured that all folders were kept up to date. Tested prospective participants.
Referred clients to other training programs. Contacted students past and present to verify employment.
Education
05/12-10/12 Stratford Career Institute – New York, NY
Diploma: Office Management
02/93-06/93 Career & Educational Consultants Inc – Brooklyn, NY
Certificate: Computer Applications
09/87-03/88 State University of NY Educational Opportunity Center
High School Equivalency
Exams
11/29/14 New York Citywide Clerical Aide, Exam #5002 - Score 94.2%