OBJECTIVE: To obtain a career where creative initiative, ideas and a genuine enthusiasm would allow me to progress.

EDUCATION AND CREDENTIALS:

Clark Atlanta University, Atlanta, GA

B.A Mass Communications Graduated: Fall 2011

QUALIFICATIONS/ SKILLS:

Excellent communication both verbal and written.

Excellent interpersonal and organizational skills.

Ability to identify, analyze and solve problems.

Highly advanced in Microsoft Office: Word, Access, Excel and Powerpoint

WORK EXPERIENCE:

Total Airport Services (Spirit Airlines) Chicago, IL 01/2015-04/2016

Spirit Airlines, Chicago, IL 11/2012 – 01/2015

Customer Service Agent

Sold tickets, processed ticket changes, create and book reservations.

Assisted passengers with check-in procedures, including tagging baggage and

issuing boarding passes.

Ensured customer service agents are trained and motivated to deliver a consistent and excellent standard of service to our customers.

Monitored operational plans.

Static Multimedia, Park Ridge, IL 09/2012 – 05/2013

Social Media Intern

Researched and created articles and video content for posting.

Created content development for blogs and other platforms.

Disseminated relevant industry news through social media.

Updated the website with current entertainment news.

Macy’s, Chicago, IL 09/2011 – 05/2012

Retail Merchandiser

Completed general shipment and processing activities in accordance to productivity standards and ensure floor readiness.

Assisted the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.

Assisted in replenishment, inventory, and markdown processes.

Maintained communication with vendors for support on driving sales, promos, and product knowledge.

Camp Arcadia for Girls, Casco, ME 06/ 2011 – 08/2011

Drama Instructor

Participated in role-playing and skit production with the campers.

Held auditions and assigned roles for various plays performed.

Assisted the campers in designing sets and creating props for the plays.

Choreographed and directed musical aspects of the performance.

Georgia Public Broadcasting, Atlanta, GA 05/2010 – 09/2010

Studio Production Intern

Formulated production plans and learned how to assign key crew based on editorial visions.

Assisted with field shoots; helping set up equipment for shooting.

Helped with Pre-production planning, set design, and lighting for productions.

Worked behind the scenes of Trust Dale Show, Sonya Foco the Food Guru, and Swift Justice with Nancy Grace.

COMMUNITY SERVICE/VOLUNTEERISM/ACHEIVEMENTS

Boys and Girls Club of Atlanta

Atlanta Humane Society

4Reel Productions – Clark Atlanta University

Broadcast Club – Clark Atlanta University

Campus Activities Board – Clark Atlanta University

Clark Atlanta University Honor Roll

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