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Customer Service Manager

Location:
Texas
Posted:
May 13, 2016

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Resume:

**** ******* *** ***. *** Pasadena, TX 281-***-**** acurqe@r.postjobfree.com

Miranda Lee Mohler

Objective

My objective is to shine in customer service, get along with my team members, and management. I want to make a decent living; while providing my own way through college.

Experience

September 2015-March

Wendy’s

Pasadena, TX

Shift Manager

* I was in charge every shift I worked. Whether it was opening or closing, I was responsible for knowing how to do everything to procedure, and in a timely fashion. I was also in charge of 4-12 people at a time. I coordinated them on what to do, and most only spoke Spanish. I do not speak Spanish. I handled all the money, did inventory, and ran every position on the line, while also ensuring customer service, on my shift, was at its best. I also trained several people.

March 2012-2013

Mortgage Investors Corporation

St. Petersburg, FL

Assistant Loan Officer/Appointment Setter

Started off as a temp, in a highly competitive job and was hired on and training for them within two months, and I also did training in Tampa. I had to learn two different scripts and 34 rebuttals, on sales, for setting appointments for VA Mortgages. I made the Top Ten in sales half a dozen times, received a couple awards, and was successful in meeting the corporation’s monthly sales requirements, and then some.

2003-2005

Bob Evans

Muncie, IN

Breakfast Server

Here I worked the very fast paced morning/lunch shift. This was very hard work, and was simple turn and burn. We were in charge of cleaning and stocking our stations, along with filling and re-filling dressings and condiments; such as coffee, milk, teas and juices. I believe it is important to say here, that my last year I worked there, I was pregnant, and was still one of the top earners.

2002-2003

Argyle’s

Kill Devil Hills, NC

Server

It was an honor to provide an elegant, upscale dining experience, at this very small and eclectic restaurant. The restraint featured a Jazz piano bar, a daily changing menu, according to the regional seafood, and over 20 homemade desserts. There was a wine spectator award and I have performed many wine dinners. Every plate was delicately handmade, as this was not a high volume place, but rather a reservation only, with minimal seating.

2001-2002

George’s Junction

Nags Head, NC

Bar Manager

I was the bar manager in charge of inventory, ordering, scheduling, organizing, and cleaning, while tending a fast paced, long bar, as well as the service bar, in a high volume resort/tourist area. Owner Frank Gajar of Port O’ call & Gaslight Saloon placed me at George’s Junction, as soon as I turned 21, due to my success as his top waitress at Port O’ Call.

Port O’ Call & Gaslight Saloon Kill Devil Hills, NC

Top Server 1997-2001

I started off busing tables, at a very young age and worked my way up, fast, to running the largest and busiest section, in a two dining room upscale restaurant, while still having a comfortable atmosphere. While working there, I was also the server chosen to serve the musical acts that performed in the gaslight Saloon. I have had the honor of waiting on Leon Russell, Buddy Miles, The Jerry Garcia Band, The Wailers, Eek-A-Mouse, and Yellowman, to name a few!

Education

Graduated in the year of 1996

Hermitage High School

Richmond, VA

During my high school career, I specialized in music, via the way of voice.

I am enrolled with Ashford University, for Psychology, carrying a 4.0!

In my off time, I am a free-lance writer, and have been published eight times, doing fine art interviews for several reputable magazine.

References

Luce Dicpetris; Head supervisor, Mortgage Investors Company, Central Ave. St. Petersburg, Fl, Personal Number, 727-***-****

Frank Gajar; owner of Port O’ Call & Gaslight Saloon, and George’s Junction

504 South Virginia Dare Trail Kill Devil Hills, NC 27948

252-***-****

Bob Cloud; Floor Supervisor/Head of Training, Mortgage Investors Company

1620 Central Ave St. Petersburg, Fl, Personal Number, 727-***-****



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