ALBERTO MANUEL BOLZAN
Burleson, Texas *****
817-***-**** ********@*****.***
www.linkedin.com/in/albolzan
TECHNICAL INSTRUCTIONAL DEVELOPER
TALENT DEVELOPER LEARNING OPTIMIZATION MULTI-LINGUAL
Technical Instructor known for developing and executing high quality training initiatives to drive effectiveness while collaborating with managers to establish and achieve performance objectives. Expertise boosting multicultural/multinational participant’s engagement by upgrading learning processes from traditional content-oriented to problem-centered. Evaluate and align training objectives and processes based on target competencies. Notable contributions promoting collaboration, creativity, participation, and tolerance in a safe and positive learning environment that naturally leads to teamwork. Strengths include:
Training & Development Proficient Planning
Curriculum Development Mentoring and Coaching Team Members
Needs Analysis Blended-Learning Techniques
PROFESSIONAL EXPERIENCE
HALLIBURTON ENERGY SERVICES, Fort Worth, Texas 2006 to 2016
Principal Technical Instructor (2013 to 2016)
Developed and delivered complex technical training. Collaborated with internal clients to assess, develop and implement training and development solutions. Mentored less experienced instructors.
• Successfully improved service reliability, service quality and reporting standardization by collaborating with regional and global managers to determine training needs and adapt training objectives and priorities accordingly.
• Created, administered, and delivered a training curriculum to meet the ambitious “Hire to Country Manager in 5 years” Senior Management’s Vision.
• Reduced classroom time 40% by repurposing training processes applying Blended Learning Principles.
• Reduced training cost by substituting previously outsourced certification with in-house certification.
Reduced global diagnose and repair time of equipment by improving competencies of new maintenance professionals familiarizing them to the concrete troubleshooting process,
• Migrated training structure from content-oriented to problem-centered applying Adult Learning Theory.
• Upgraded all presentations, training classes, and tests.
• Introduced gamification elements.
• Refocused the classes to participants and their immediate challenges.
Senior Technical Instructor (2010 to 2013)
Delivered, designed and developed skill demonstration exercises applying knowledge of electronics, mechanics, hydraulics, pneumatic, engineering, programming and troubleshooting techniques. Provided subject matter expertise for multi-discipline technical training. Indirectly impacted on cost containment, efficiency, and profitability of global operations.
• Wrote technical documents related to the subjects delivered covering documentation gaps, clarifying topics, adapting explanations to new hires background knowledge.
• Created a safe professional goal and deadlines oriented working environment by writing and enforcing training rules and policies that involved facilitator, trainees, immediate supervisors and managers.
• Executed an extensive maintenance training curriculum for Product Services Line delivering solution-oriented new professionals shortening their Hire to Breakout period from 2.5 years down to 1 year as requested by senior management.
Senior Maintenance Engineer (2006 to 2010)
Diagnosed and repaired electronic, mechanical and hydraulic systems problems. Supervised and trained other maintenance professional. Observed and promoted communications, reports and safety programs. Visited field locations when needed. Managed budgets and directly impacted business unit revenue viability.
WEATHERFORD ENERGY SERVICES (former Precision Drillings Energy Services) 2001 to 2005
Wireline Technologist
Managed a group of maintenance professionals in performing preventive and corrective maintenance on oil and gas equipment. Trained other Technical Professionals. Visited service locations. Liaison between global technical support and national technical. Managed budgets and directly impacted business unit revenue viability.
HALLIBURTON ENERGY SERVICES 1995 to 1999
Senior Maintenance Engineer
Supervised an electronics maintenance team of 3 engineers and 3 technicians. Liaison between global technical services and local business unit. Managed budgets and directly impacted business unit revenue viability.
EDUCATION
Bachelor of Science (BS), Electronics Engineering
Universidad Nacional de Mar del Plata, Mar del Plata, Argentina
LANGUAGES
Spanish Native. English, Bilingual
French, Professional working proficiency
Portuguese, Professional working proficiency
CERTIFICATIONS
E-learning Certificate, ATD, 2012 Blended Learning Certificate, ATD, 2012 Essential Presentation Skills, Zig Ziglar, 2011 ISO 9001 Process and Added Value Internal Auditor Training Course, Bureau Veritas Training, 2013
AFFILIATIONS
America Society for Training and Development, Fort Worth/Mid-Cities, Texas
Toastmasters, Burleson, Texas.