Cordell Wise

**** ********* **.

Matteson, Il ***43

acurpr@r.postjobfree.com

Contact :815-***-****

PROFESSIONAL SUMMARY

** ***** ** ***************** ** Telecom Central office Network engineer with skills in design, implementation, install, power up, commission, integrate and test LTE cabinets, and operation of Local and Wide Area Networks.

SKILLS SUMMARY

HTML, Photoshop, Video Editing, Web Development

SIP trunking is a Voice over Internet Protocol (VoIP)

Install, power up, commission, integrate and test LTE cabinets

Install AC/DC Power BDFB, PDB, Batteries, 750, 500, 350., 6g, Bus Bar, Rectifiers

EVDO, TrFO, IPSHO, CDMA Wireless Networks

TCP/IP, BGP, HSRP, VRRP, OSPF, RIP, ISDN, Frame Relay, ATM and SONET Protocols

MPEG, XML, FLV, M4V, MPV

Tellabs 3700 Media Controller

Cisco 2600 Routers and 2900, 4000, 6500, Nexus 7000 Switch Configuration

Alcatel-Lucent iMTN, 7750, 7705

Lucent 5ESS CDMA Switch, TrFO, IPSHO,

Extreme Layer 2 Switch Configuration

Extreme Layer 3 Switch Configuration

10/100 and Gigabit Ethernet Configuration and Troubleshooting

DS1, DS3, OC3, and OC12 Configuration and Troubleshooting

LAN/WAN Design, Fiber Optic Networks

Test Equipment: Oscilloscopes, Digital Multimeters, Spectrum Analyzers, Network, T-Berd

Fujitsu 600, 2400 FLM's

Network Design:

Document the required details to test and roll out the end customer managed WAN services

For Sprint, Metro Pcs, Verizon Wireless

Created WAN network topology

Create detailed level design

Entrance criteria for installation and design

WAN/LAN architecture with Juniper, Alcatel-Lucent, Cisco hardware routing knowledge wireless 3G / 4G WAN IP Backhaul, RIP, OSPF, EGRIP,BGP

Key Skills

Technical Troubleshooting

Hardware Configurations

Offshore Team Collaboration

Software Installs

LAN Connectivity

Problem Diagnosis

Phone & Online Support

Client/Server Models

Preventive Maintenance

User Training/Support

Customer Service

Complaint Handling

7Connections Wireless Inc. – Wise Time Productions LLC. – January 2013 – September 2015 Operation Technician studying customer orders, plans, manuals, and technical specifications; Ordering and gathering equipment, supplies, materials, and tools; assessing installation site; preparing an installation diagram; Establishing voice and data networks by running, pulling, terminating, and splicing cables; Installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems, building ironwork and ladder racks; Establishing connections; Programming features; Establishing connections and integrations; Following industry standards; Activating remote access tools; Coordinating with contractors; Verifying service by testing circuits, equipment, and alarms; Identifying, correcting, or escalating problems; Documenting networks by labeling and routing equipment and cable; Installing and repairing data communication lines and equipment for computer systems, using hand tools and test instruments; Reviewing work orders to move, change, install, repair, or remove data communication lines, using hand tools and following diagrams and manuals; Measuring, cutting, and installing wires and cables; Splicing wires or cables, using hand tools or soldering iron; Connecting microcomputer or terminal to data communication lines, using hand tools and following diagrams and manuals; Disassembling equipment and inspecting and testing wiring to locate and repair problem; Modifying equipment in accordance with user request; Testing communication lines to ensure that specifications are met; Using testing instruments for example, voltmeter and data scope. Enters commands into computer test equipment. Reading a message on computer screen to verify that data is being transmitted between locations according to specifications; May also plan layout and installation of data communications equipment.

/Sprint/Ericsson October 2011 – December 2012. Remote Engineer - Network Services

Project Empiric Augmentation Protocols and Tools: SIP, SDP, SS7, UDP, TCP, RTP, IPDC, iNET, SIPp, Hammer Call Analyzer, For Chicago

Ethereal, Sonus NBS, Viper.

Responsible for all aspects of the testing process, including developing test plans, reviewing test plans, executing tests with customers, and reviewing results to ensure customers equipment and solutions interoperates with the Level 3 network Responsible for understanding complex soft switch platforms, applications and call flows associated with the SIP and SS7 protocols.

Work closely with internal organizations including Architecture, Engineering, Product Development, Sales, and Operations and with external vendors, to identify defects and explain problems identified during testing and assisting in their resolution

Study test plan for each vendor/customer requirements and make necessary changes to assign test cases

Provisioning customers/vendors on Level 3 proxies for Interop Testing.

Verify SIP call flows for submitted test case results by vendors/customers against Level 3’s requirements and SIP related RFCs Corroborate SS7/IPDC/SIP signaling for IP-to-PSTN and PSTN-to-IP test cases.

Execute test cases using iNET to generate various test scenarios such as International, LNP and COT calls. Updating route tables TCP/IP, OSI layer, ARP, DNS, DHCP, VPN, and server profiles on Level 3’s proxies to execute various call scenarios Performed Interoperability Testing with customers/vendors throughout the globe, such as Sprint, Earthlink, Verizon, Covad, Broadsoft, Nextone and so on.

Managing internal applications and tools. Participate in a number of team activities to ensure process definition, improvement, measurement and control. Create and communicate schedules as well as provide detailed tracking and status of project progress, issues, and risks. Provided value addition through documentation management

December 2010 – July 2011. Emerson Network Power - AT&T, Chicago, IL. Network Power Integration Engineer. Contractor 3 Month Project. Project Manager:

DC Power Equipment Installers are responsible for the installation of equipment such as batteries, rectifiers, PBD's, BDFB's and associated infrastructure used in telecommunications networks. Analyze, plan, layout and assign installation activity to other installation personnel.

Was a subject matter expert on provisioning, activating and testing 24 and 48 volt DC electronic equipment

Installed of cable, wiring, and telecommunications equipment in Central Office and other Telecom facilities. Installers should be familiar with and/or are trained with iron work/bays/equipment rack installation, blueprint/schematic reading and method of procedures.

As a Lead DC Power Equipment Installer I was responsible for all on-site aspects of DC Power equipment installation, including safety, paperwork, leading crewmembers, customer interaction and overall accountability for each project assigned.

Installation of DC power for Central Office Location Installation consisted of Batteries, Writing Method of Procedures BDFB, Rectifiers, Lucent 5ess, 750,500 350,6awg, 4awg, 2AWG power cable wire, Load Balance, Sewing and Stitching

April 2010 – July 2010. Good Man Networks. Alcatel-Lucent-Lucent . Chicago, IL

Contractor (REMOTE) Network Integration Engineer 3-Month Project

Transport Design EBH for Verizon Nortel Markets Traffic Types : 3G1X EVDO, OAM/EDN Support Engineer for Verizon Wireless, US Cellular, Sprint, Metro PCS, Cricket (EBH) Ethernet Backhaul Migration from Towers to MSC or MSO. Responsible for the Integration, Testing and Turn-up of the Alcatel-Lucent 7705/7750. Load, configure and troubleshoot advanced configuration as generated from a customer questionnaire Audited the installation of the equipment for proper cabling and connections Followed detailed integration procedures and process aids to: Successfully provision Software Applications and Platform Configurations, Over-see network connections to a customer's Layer 2/3 switching and Routing devices, Security Implementation (Secure Shell), Network Testing, Internal Auditing, from ATM to IP based on IP design, Customer reviews, participated in conference call to obtain The Transport Design/Integration Engineer performs the integration, growth, and troubleshooting of the Service Routers and will work closely with a talented team of design, technical, Mobility Manager, PS and EVDO/LTE Seniors engineers to support the 3G/4G integration of Sprint Network Vision program, In this position, SIP trunking is a Voice over Internet Protocol (VoIP), Transport Design/Integration Engineer interfaces with the customer, NDIO Directors, and Project Management to coordinate and facilitate detailed planning and execution. Key Responsibilities / Functions: • Review Customer Network Data Design (CNDD) review to ensure correct system configuration• Develop Method of Procedure and configure the Service Routers (7750 SR, and 7705) to support Aggregation Router, IPBH, and EBH for specific market configuration• Develop and automate procedures and tools to replace the Juniper router with 7750 SR• Provision the Service Routers during cell swings and cell growths• Troubleshoot customer network issues on various IPD's Service Router Product Line• Debug complex product installations, resolve complicated product problems by applying both established procedures and creative alternatives• Establish and promote consistent integration quality processes and practices• Coordinate the Customer Acceptance Plan with Technical leads and Transport Design/Integration engineers• Report project deployment status to management on a regular

January 2009 – July 2009. 7 Connections Wireless Inc. T-Mobile, Downers Grove, IL.

Systems Integration Engineer

Responsible for T-Mobile UMTS 3G Upgrade Work with MSC Operations Groups, Tier 2 & Tier 3 support and field engineers to resolve PSTN, Interoffice trunking, Sonet transport, and ATM path/node issues using Nortel MSC, Alcatel-Lucent MSS, Alcatel-Lucent RSP.

Worked with Construction teams for SOW, RFP's installation of sites and modification of existing sites.

Interfaced with all departments, prioritized, secured resources, reporting, communicated and ensured quality controls are in place.

Forecasted dates and managed timelines of construction milestones.

Microsoft Office Suite Monitor status RNC's & RSP 7670 RSP and ATM provisioning system installation, cabinet and equipment installs, work orders, circuit delivery and identified challenges.

Construction subject matter expert and familiar with pre-construction milestones.

Negotiated with and managed general contractors and vendors.

Communicated and worked in teams on a regular basis at multiple levels.

Clearly stated goals and provided direction concerning site milestone progress.

Critically think through a process, anticipated challenges, and prepared solutions in advance.

Identified inefficient processes and made recommendations for improvement.

Identified critical tasks and organized time without supervision.

September 2008 – January 2009. Undisclosed Company, Lisle, IL,

Network Engineer/Subject Matter Expert

Job Responsibilities consisted of working with Tellabs client Cisco 6500 MLS & Site Engineer to configure the 3700MC and MLS pair to ensure the system is ready to be placed in service based on the Tellabs client provided data, configuration thresholds, EDP and agreed upon project plan.

Successfully integrated the system into the traffic bearer path of the network.

Integration of 3700 Media Controller into the Network to Aid Tellabs Engineering Design Package 3700 System Configuration and Provisioning.

Traffic Validation and Statistical Performance Analysis & Reporting. Uploaded secure data using TFTP, SFTP. TDM Voice Transport troubleshooting.

August 2006 – May 2008. Insight Global, Inc. Arlington Heights, IL. (Remote) Integration Engineer:

Solutions and services ranging from backbone networks to user terminals for operators, service providers, enterprises and consumers.

TDM Voice Transport troubleshooting.

Responsibilities included providing Real-Time Technical Support in Lucent CDMA wireless environment.

Upgraded Alcatel-Lucent-Lucent 5ESS, CDMA MSC Networks to IP Packet Voice Platform and integrated Cisco multi layer switches for major service providers.

Updated 5ESS CDMA Wireless Networks, Verizon Wireless, MetroPSC, SprintPCS, Cricket

P Back Haul, EVDO, TrFO, IPSHO, CDMA Wireless Networks, Circuit & Packet Vocoders, PHV6, PHV5 NPH's, SIP Trunking, ROP,

Provisioning Alcatel-Lucent-Lucent 5ESS OMP Translation and Cisco 6509, 6513 Routing infrastructure, Alcatel-Lucent-Lucent 7750 Alcatel-Lucent 7450 Ethernet Service Switch, Alcatel-Lucent 7750.

Readiness calls with customer Method of Procedures, Remedy Trouble Ticketing, Supported packet-based Transcoder Free Operation (TrFO) Layer 1 Troubleshooting Routing, Switching, Trunking.

Configured Layer 2 and Layer3 interface and Vlan's for Cisco Cisco IPT 6509's IP, SIP, TCP/IP, OSPF, OSPF, BGP, MPLS ICMP, UDP, RTP, HSRP.

Trained new employees on TRFO, 5ESS, Cisco, 6500, on company policies and procedures.

Technical Support duties included, but not limited to: identifying and clearly defining troubles, testing and troubleshooting, escalating troubles to external support organizations, resolve troubles and conducting postmortem and root cause analyses.

Wrote and Developed Method of Producers (MOP), communicated with customers and reviewed Entrance criteria and exit criteria for job completion.

Janurary 2006 – August 2006. State Farm Insurance, Bloomington, IL. Technical Analyst/Hardware Engineer

Helped redesign 2nd largest network in United States 3 floors of 50,000 sq .ft. network equipment.

Designed Networking layout for Cisco 6509, 6513. Measured Power Load for Infrastructure in the data center. Designed Circuit Connection, Microstation/CAD, Remedy Trouble Ticketing Revised Visio's, CAD drawings, VOIP Cisco, Call Manager.

June 2005 – December 2005. Spartan, Atlanta, GA

Hardware Engineer/IPTV/Scientific Atlantic CISCO (consultant)

Responsible for installation of equipment at VHO and Multiple System Operator Central Offices Scientific Atlanta 23000 sq. ft. Power vu program receiver 9850, Scientific Atlanta Advanced Compression Encoder HP Proliant, DL 360 Server, Evertz 7700 Multiframe processor, Quintech LS Series Passive L- Band Splitter, Ortronics Bulkhead, DSR- 4520x- Motorola, Dig cipher 2 professional satellite receiver, Video cipher RS Descrambler capable -9660 Receiver, Alcatel-Lucent 7450 Ethernet Service Switch, Alcatel-Lucent 7750 Sr-12 Service Router. (Cat5, Fiber, DC Power, BDFB, Racks, Patch Panels, Fiber Duct, ETC), (VOD, iTV, HDTV, DVR) Analog (RF) and Digital Video signals (MPEG and AC-3)

May 2003 – May 2005. Kent Technologies, Naples, FL Networking Technician

Fort Myers Community College

Responsibilities with operations of a large wireless network Monitoring of the wireless network design and engineering for new products. Diagnosing and resolving wireless and wired network problems, and monitoring and supporting connectivity services such as wireless and VoIP (voice over IP).

Designing, planning and establishing and optimizing wireless networks and developing wireless network infrastructures.

Installed & Configured VOIP Networks in a brand new building with build out of Cat 5, Cat6, Coaxial, and fiber. Created RJ45, and Cat5 punch Down, Installing Cisco 5000, 6500, 2500, Nexus Hardware and interfacing with Multi-Protocol Label and Switching (MPLS) network providers in the delivery of managed network services . The candidate should have experience interfacing with MPLS network provider to ensure WAN performance is optimal and quickly identify the root cause of issues (provider or customer) when they arise.

Supervised teams of subcontractors responsible for installation of Broadband equipment.

Ensured that subcontractors were gainfully employed, coordinated engineering and supplier shortages, and interacted daily with customers. Turned-Up and tested optical networks, including Broadband DS0, DS1, DS3, OC-3, OC-12, OC-48, and OC-192. DS3-0V42, STS1 to DS0 levels, and customer interfaces.

Responsible for maintenance of Alcatel-Lucent 1680, 1634, IMTN SONET Cross Connection, Alcatel-Lucent iMTN Broadband DCS. Trained new employees on company policies and procedures, as well as daily expectations and technical troubleshooting.

Successfully completed the first major multi-million dollar iMTN DACS project with no audit defects and complete customer satisfaction/backing.

TDM Voice Transport troubleshooting.

EDUCATION

Olney Central College – AS in Communication

Salem Teikyo International – BA in Criminal Justice

CERTIFICATION

CCNA, Basic Installation of Telecommunication, Basic Administration of operation

Fundaments of UNIX, Fundamentals of UNIX Script Writing, Basic Electricity

Specs and Drawing, Broadband Matrix Operation and Maintenance.

Network Hardware: 5ESS, Alcatel-Lucent-Lucent, River stone, Juniper, Cisco, 2500, 6509, 6513 Mobile Switching Center (CDMA, BTS, MDM, ATM, Alcatel-Lucent Broadband Matrix, Alcatel-Lucent HSO & HSE High-speed,Cisco Router/Switch 3500, 3800, 2950, 2600, 7609, Avocet, Lifespan 2000, Lucent LGXCSU/DSU, Lucent OC-192 OC-48 and OC-12 SONET, Motorola IDEN Multiplexes Alcatel-Lucent ADSL, Equipment Racks, 24, 48 Patch Panel, ADC fiber trough.

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