Customer Service Microsoft Office

LEONIDA VAN-SERTIMA

C: 856-***-**** *********@*****.*** Spring, TX

OBJECTIVE Seeking an Administrator Assistant / Clerical position

SKILLS

Microsoft Office: Word, Excel, PowerPoint, Outlook

Expediter

Customer Service Support

Office Clerk

Administrative Assistant duties

Bilingual in Spanish

Supervisory

WORK HISTORY

US Legal Support 2015 (Laid-off) Houston, TX A national company that provides legal support for the court systems across many states.

Expeditor Responsibilities

Internally track part numbers as necessary

Review records, research and follow-up on missing items

Maintain Invoices

Customer service relation

Schedule pick-ups and notaries

Administrative /Clerical Duties

Vendor Connect 2014-2015 Houston, TX A widely recognized company that service mortgage titles for consumers

Curative Specialist Responsibilities:

Successfully process all Pre-Contract payments in a timely manner.

Manage assigned portfolio

Follow up with Closing Office on any outstanding preliminary title

Maintain and provide daily production reporting to team lead/management

Title review

Clerical Duties

Customer service relation

Infinity Staffing Temp Service 2011-2013 Moorestown, NJ Loan Processor Assistant

Customer Support

Prepared documents for title closing

Assisted customer at title closing

General Clerical Office duties

TD Bank 2002-2010 Mt Laurel, NJ

HMDA Specialist (Home Mortgage Discloser Act)

Technical support

Customer Support

HMDA Government Moderation

Verify Customers Information

Quality Control Specialist

EDUCATION

Clerical Training Certificate

Microsoft Office training 1995 Certificate

Camden County technical HS 1986 HS Diploma

Special Training

Fair lending review information, Asset

Protection (IAP) Fundamentals, Retail lending

Compliance loan application, Identity Theft

Ethics for Bankers, Retail Lending Compliance

Loan Closings

Contact this candidate