Management/Director

Tyrone L. Walker

**** ****** ***** 317-***-**** Cellular

Indianapolis, IN 46224 **********@*******.*** (Personal)

Operations Management

PROFESSIONAL SUMMARY

Operations Manager with 14 years’ experience in store management and multi-unit management. This includes Director level experience in the education/social services field for the past five (5) years. Strong ability to communicate and work with diverse people and businesses with the ability to adapt to multiple cultures. Outstanding communication skills as a trainer, educator, and motivator with the skill to build enthusiasm around objects of marketing.

Collaborative Marketing: Established working relationships with retail vendors such as Coke, Pepsi, Hershey, Nabisco, and Frito-Lay. Along with educational liaisons throughout the field of social services and higher education throughout the state of Indiana.

Budget Management: Managed budgets an excess of $30 million annually relating to sales, marketing, and Job Corps operations.

Computer Skills: MS Office, Photoshop, Internet, POS and E-mail applications.

PROFESSIONAL EXPERIENCE

Atterbury Job Corps Center (Adams & Assoc.), Edinburgh, IN 2011 – February 2016

Social Development Director (SDD)

The SDD role oversees and manages several different areas on center after academic/vocational training hours. Those areas include Residential, Recreation, Safety/Security, Transportation and Student Leadership. As the Director, I manage a staff of 80 which cover all areas of the center. As the SDD, my responsibilities were student programming in all areas managed, training of staff, student retention, departmental budgeting, wage/scheduling budget (operations) and report writing to include direct management reports to the Center Director and Corporate Office. The SDD was a direct report to the Center Director.

Education & Training Manager (IndyPendence Job Corps Site)

As the E&T Manager of the IJCS, I was involved in oversight of all academic and vocational programs related to the center. Those duties consisted of, but not limited to report management & oversight, monitoring student transitions from each CDSS (Career Development Service System), and instructional management. I was responsible for ensuring monthly and quarterly production goals were met or exceeded. Also included in this position was community development with the Work Base Learning (WBL) program and employers in and around the Indianapolis, IN downtown area. This position was a direct report to the Site Director at IndyPendence.

Social Development Manager (SDM)

SDM assisted the Social Development Director in multiple facets in and around center. The duties assigned to the SDM consisted of identifying trends and training needs to assist residential management with retention, behavior management, transportation concerns, recreational events and all other activities identified for evening programming. The SDM worked with Counseling, Academics and Vocational areas to assist with student retention as it pertained to educational needs and behavior management as well. Other areas managed by the SDM were transportation, recreation, food services, and wellness in the absence(s) of each respective manager of that particular area.

Center Standards and Incentive Office Supervisor (CSIO)

The CSIO Supervisor position assists with the guidance and redirection of negative student behavior while incentivizing and reinforcing positive behavior. Duties include disciplinary actions including, but not being limited to, student behavioral contracts, student counseling, implementing student incentive programs, and disciplinary program separations. As Supervisor, this position also, trains, mentors, and provides resources for the department and its staff as it relates to being effective on center. This also includes training staff in other departments on CSIO practices along with center standards and expectations.

Career Counselor

Duties of counseling position are to provide guidance for students thru their extended stay while attending the Job Corps program. These duties include, but are not limited to personal counseling, facilitating and implementing career plans, trade and academic assistance when applicable, liaison between student(s) and staff, and assisting with transitional plans as students complete the program.

Kroger Company (Central Division), Indianapolis, IN 2001-2010

Grocery and Drug/GM District Merchandising Representative

Worked collaboratively with division merchandising and store management with the implementation of sales plan marketing and budget achievement for each sales unit (store). This position was responsible for 17 different units in the division, communicating with over 60 Department Supervisors, and assisting in the training and development of current and future Department Supervisors.

Assisted the company in four remodels

Successful in meeting or exceeding budget goals in sales and operations

Accomplished safety and training goals each year

Unit (Store) Management

Responsible for achieving the goals set by the company pertaining to sales, wages, operations, safety, and associate retention. Managed a staff of more than 200 associates. Management duties included budget writing, customer service, hiring, sales planning and development, P&L, and disciplinary counseling when applicable.

EDUCATION

University of Phoenix, Phoenix, AZ 2011

M.B.A. in Global Business Management

Ball State University, Muncie, IN 2001

Bachelor of Arts in Telecommunications

MILITARY SERVICE

United States Army Reserve, Honorably Discharged 1992-2000

Primary Military Occupational Service (PMOS) 75B – Personnel Administrative Specialist

Rank at Time of Discharge - (E-4) Specialist

Duties included, but were not limited to the processing and record keeping of individual files for enlisted soldiers, pay grade eligibilities, promotional status, and information listed as confidential from the immediate supervisor (1st Sgt). This position also reported and worked directly with the 1st Sgt and Executive Officer in charge of the military unit, taking orders directly from the two (2).

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