Information Technology Support
Resume:
Dallas Goodman, III
IT PROFESSIONAL
Green Bay, WI 54304
**************@*****.***
ABOUT ME
A proven contributor to the success of the IT department in organizations across diversely different industries. Able to provide expertise in several aspects of information technology including network, database, and phone system administration which directly benefits internal customers. Also known for creating database reports in both Access and Crystal Reports. Effectively complete Research and Development to tailor software to best meet the needs of a company.
EDUCATION
B.S. Degree in Computer Information Systems Business Emphasis
Northland College, Ashland, Wisconsin
EMPLOYMENT
SYSTEM ANALYST at SAMUEL, SON, & CO.
Marinette, WI 2011 – current
Provide Database administration and support at the corporate level to all of Samuel’s companies
Create reports for all departments throughout the company
Provide ERP support to all departments and trouble shooting as necessary
NETWORK ADMINISTRATOR at Silvan Industries
Marinette, WI 2008 – 2011
Accountable for Client side support
Responsible for Server side support
Deliver Network administration and support
Provide Database administration and support
Supply Database reporting using Crystal Reports
Centralized Phone System administration and support
SYSTEMS ADMINISTRATOR at Pace Analytical
Green Bay, WI 2003 – 2008
Restructured the current network infrastructure, and made necessary repairs
Attained Chairman’s Award for best money saving invention of the year
Built a Windows 2003 Terminal Server for remote offices
Upgraded and re-configured VPN/Firewall infrastructure to accommodate mobile users
Upgrade/repair MS Exchange email server software and hardware
Upgraded Domain/Forest infrastructure from Windows NT to Windows 2003
COMPUTER TECHNICIAN at NORTHLAND COLLEGE
Ashland, WI 1999 – 2002
Helped develop and coordinate the network infrastructure upgrade on the college campus
Coordinated work study students in the Information Technology Department
SKILLS
Able to Listen
Adaptable
Attentive
Collaborating
Communication
Hardware Upgrades/Repair
Network Troubleshooting and Cabling
Network Hardware Upgrades/Repair
PC/Laptop Troubleshooting and Repair
Printer Hardware Repair
SOFTWARE
MS Windows Products
MS Windows Server/Network Client
Novell Netware Server/Network Client
Terminal Server/Citrix
Unix, Linux
Mac OS 7.6, 8.1, 9.2,X
Dynamics Accounting Software
MS Exchange Server, POP3 E-mail
AppleTalk, TCP/IP, IPX/SPX
MS Office Suite
Crystal Reports
ERP SYSTEMS
IFS
Epic/Epic Pro
Conifer/Conifer 2K
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