Microsoft Office Project Manager

NANCY L. PANFILI

*** ****** **** ***

Frenchtown NJ 08825

Home: 908-***-**** (preferred)

Cell: 908-***-****

E-mail: ********@*****.***

Objective: Professional seeking growth opportunity to leverage my professional

experience in a challenging position

Core Competencies:

Prescription Benefits Management

Data import and analytics

Corporate communications

Vendor management

ICD-10 conversion

Collaboration & teamwork

Customer stakeholder relations

Leadership

Experience: Express Scripts Holding Company

(formerly Medco Health Solutions) Franklin lakes, NJ

Senior Manager, Medical Data Acquisition 2005 - 2015

Project Manager for medical data on-boarding for Express Scripts clinical programs. Scope of work included:

oCoordinated the formatting, delivery and review of pharmacy, medical, laboratory and vision claims

oManaged client installations to the various programs offered such as RationalMed, RationalIQ, Optimal Health, Therapeutic Resource Centers, Extended Enterprise and Faster ID

oActed as liaison between DATAL developers, Business Teams, vendors and clients to gather requirements and facilitate program implementation

oPerform Quality Assurance testing on the data

oConduct market research studies for various associated products and relay feedback to the development team

oRepresented the Data Acquisition team as the subject matter expert on client and vendor kick off meetings

oTrained and managed new staff to proficiency

Medco Health Solutions Franklin Lakes, NJ

Integrated Trainer 2000 - 2005

oProvided in-depth training to all Medco clients and internal users on The Medco Client Website and all programs on the site

oWorked directly with the development team to produce and develop The Client Website enhancements to provide a better end user experience

oLead the development of the Computer Based Interactive Learning Program tool, as well as user guides and reference cards

oDeveloped and produced the Client Website Facilitator’s Guide for “Train the Trainer” programs

oProvided feedback from product users

oHelp Desk Lead Analyst for end users of these products

Medco Health Solutions Franklin Lakes, NJ

Financial Analyst in Pharmaceutical Contracting 1998 - 2000

oResponsible for extensive formulary and rebate analysis on clients’ custom formularies in response to requested changes, RFP inquiries, and contract pricing

oTrained new employees on all of the departments’ computer programs and tools

Applications and Languages

Microsoft Office Microsoft Office Suite

eSD (Medco eligibility tool)

Mediwatch/Bi-Query

RUMBA

Remedy 7.6v

SQL

TOAD 9.0v

EXPERxT (Medco proprietary tool)

Client Website (Medco proprietary tool)

Education

Montclair State College, Upper Montclair, NJ

Raritan Valley Community College

Completed Six Sigma Green Belt

Volunteer Work

Breast Cancer Walk

NJ Shore Marathon and Half Marathon

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