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Customer Service Data Entry

Location:
Mount Vernon, NY
Posted:
May 13, 2016

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Resume:

ADELE M. ROPER

*** **** *** ******

Mount Vernon, N.Y. 10553

(h)914-***-**** or (c)914-***-****

acurlp@r.postjobfree.com

Administrative Professional seeking an opportunity where my potential can cultivate growth and daily clerical operation of the office environment. Possesses strong working knowledge of Microsoft Office suite. Has the ability to achieve quick results while focusing on all relevant details of the specific task.

Attributes

Time Management Order Processing

Meticulous attention to detail Results Oriented

Multi-Line phone proficiency Critical thinker

WORK EXPERIENCE

Reduced processing time by 80%. Promoted to certifier after 6 months of employment.

Certifier/Data Enterer who successfully manages multiple data entry projects at once.

Transcription expert focused on delivering high quality results in a timely manner.

Managed the data entry orders of merchandise to be shipped.

Updated backlogged orders bill of customers, filed of invoices.

Managed entry orders, updated backlogged orders

Prepared invoices to be shipped with orders and billing of customers and filed invoices.

EMPLOYMENT

Monosystems Inc. April 2015 to November 2015

4 International Drive

Rye Brook, NY

Temporary

Lead Project Administrator

Searching for construction leads.

Reaching out to general contractors to

locate electrical contractors.

Entering purchase orders.

Answering mulit-line phone system.

Complus Data Innovations April 2015 to April 2015

560 White Plains Road

Terrytown, NY

Temporary

Data Entry Operator

Entering parking violation tickets into database for Westchester County.

Sorting and distributing mail.

Updating license plates.

National Debt Relief LLC

11 Broadway STE 1600

New York, NY Jan 2015 to Feb 2015

Customer Service/Data Entry

Updating clients account information, transferring bank account information.

Rescheduling deposits, changing bank account information, generating GCS/ATD updates.

Refreshing payments to end of program

Addressing clients issues and concerns.

Express Employment Temporary Agency

19 Court Street STE 402

White Plains, NY Oct 2014 to Jan 2015

Varies temporary jobs

Warehouse labor

Customer Service, general labor

Processing Credit card payments

Prutech Solutions/Tri-State - New York, NY

Certifier/Data Entry Clerk Oct 2009 to Mar 2014

Entering client’s personal information into database to access their eligibility for mandatory assistance for the HEAP season.

Cross referencing all account numbers, social security numbers and date of births and income to process payments.

Verified that information in computer system was up to date and accurate.

Jackson Hewitt - Bronx, NY

Tax Preparer (Seasonal) Jan 2001 to April 2009

Prepared returns for mailing, Setup rapid refunds accounts for patrons.

Conducted calls to clients and provided estimate for patrons based on yearly income.

Prepared State and Federal income tax returns for clientele.

N.Y.C. Department of Correction - Queens, NY

Correction Officer/ Administrative Assistant July 1996-Oct 2009

Managed all database entry and reports for the Deputy Warden of Security, Deputy Warden of programs Deputy Warden of Administration and Warden of the facility.

Care, custody and control of inmates.

Typed various documents, memos and correspondences

Managed telephone switchboard directed calls to appropriate staff.

Maintained accurate logbook entries, ensuring safety of housing area and inmates.

EDUCATION

Royal Business School, New York, NY

Associates Degree in Business Administration



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