Project Management

MONTY BAINS

201-***-**** ************@*****.***

Work Experience:

Consultant - Business Analyst / Project Coordinator

Prudential Real Estate Investors - Madison, NJ

May 2015 to March 2016

Gathered requirements for business process automation

Created AS-IS and TO-BE business processes

Created data source diagrams for the development team

Created and Updated the Data Dictionary Mapping from Database to User Interface(UI)

Assisted in quality assurance test strategy and test plan review (e.g.,QA, UAT)

Tracked and presented project SDLC status and milestone progress to the management; this included close to 100 projects, both small and large

Designed UI (User Interface) mockups and assisted with development of QuickBase application to track projects

A key Liaison for all the applications developed in QuickBase for Operations and Portfolio Analytics team

Trained users to effectively use applications developed in QuickBase

Project Coordinator

JPMorgan Chase & Co - Jersey City, NJ

October 2013 to May 2015

Worked closely with Project Managers in project tracking and coordinating resources (equipment, vendors) across multiple projects

Managed data center refresh projects during the implementation(build phase); this included deployment of physical servers in over 100 locations globally

Managed break/fix projects from start to completion; in both Windows and Unix environment

Identified and worked to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with server configuration

Standardized methods and procedures to efficiently and promptly create all changes in Change management (ITSM)

Provided weekly project status report from Clarity PPM(Project Management Software) to portfolio managers

Built excel dashboard to track time and tasks for all the project administrators within the team

Used VBA and macros to automate large Excel spreadsheets of for easier navigation

Infrastructure Support Analyst

JPMorgan Chase & Co - Jersey City, NJ

October 2011 to October 2013

Engaged with Lines of Businesses to onboard new applications with regards to access

Prepared monthly metrics for Access Management

Participated in test planning, test scripts and data preparation, and test execution across environments

Participated in audit support activities, as they pertain to Information Security

Responsible for getting users certified on a quarterly basis

Consultant - Infrastructure Support Analyst

JPMorgan Chase & Co - Jersey City, NJ

September 2010 to October 2011

Reviewed System Access Request forms for completeness and accuracy of information

Met (SLA)Service Level Agreement; achieving 100% success rate

Automated email operations with VBA; saved 10 hours per month

Reduced non-compliant user ID's by 80%; this included ID's in over 100 applications and databases

Intern - Software Developer

DHS (Department of Homeland Security) Education programs - Oakridge, NJ

May 2010 to August 2010

Designed and participated in development of a data analytics tool to support the mission and goals of DHS

Presented a demo version of the project to DHS Center of Excellence staff

Intern - Teacher

NASA (National Aeronautics and Space Administration) Education programs

East Hanover Middle School, NJ

May 2009 to August 2009

Designed and taught an introductory Java programming class to 8th grade students

Demonstrated understanding of Java Technology potential, recognized as first teacher to initiate object oriented concepts

IT Help Desk Support

New Jersey City University - Jersey City, NJ

June 2008 to May 2009

Provided technical support to faculty/staff for network, connectivity, telecommunications, and system maintenance

Initiated log for charting computer usage, including instituting "problems and resolution" database which assisted lab in analyzing staff needs

Monitored and maintained technology to ensure maximum access

Technical Skills:

Methodologies: Agile, Waterfall, SDLC, ITIL

Productivity Applications: MS-Office Suite, MS-Project, Visio, SharePoint

Databases: SQL

Languages: Basic Java, VBA

Education and Certificates:

New Jersey Institution of Technology

Master of Science in Business and Information Systems May 2012

New Jersey City University

Bachelor of Science in Computer Science May 2010

ITIL (Information technology Infrastructure Library) V3 Certified

References - Available on request.

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