Customer Service Microsoft Office

Objectives

A senior position in the Manufacturing or Industrial Services industry

with a focus on Operational Management, Team Leadership, and Process Improvements

Experience

Electrical and Mechanical Engineering support

Bry-Air Inc.

June 2015 – Present (8 months) Sunbury, Ohio

My duties are to improve quality, stability and functional units for customers all over the world. Service Startups and customer training. Assisted customers on each unit bought spending time with customers onsite or by phone from large industrial to mini compact units, from 100cfm to 8500cfm machinery.

4/16/2007 – 10/1/2014

Rolls-Royce Energy LLC.

North Sandusky Street, Mount Vernon Ohio

Job Title

AutoCAD Electrical software, creating wiring schematic, electrical cabinet schematics, topology diagrams, logic flow diagrams, and outlines.

Fluent with Microsoft office 2000 thru 2013, adobe acrobat, word, excel, SAP, Pro-E, Micro station CAD e-Plan.

Experience

5/16/2006 – 4/12/2007

Varo Engineers

Tuller Pkwy, Dublin Ohio

Job Title

Quality electrical schematics drawings utilizing AutoCAD and Micro Station for companies such as AEP, Owens Corning

Updating to new wiring standards, adding and removing items that were outdated revised to new standards.

Supplying customers and field service reps with new and improved corrected diagrams, and documentation, mechanical, electrical, manufacturing, and architectural layouts.

Experience

4/5/1987 – 3/16/2006

HPM Remanufacturing

Mt. Gilead, Ohio

Job Title

Assembly Technician responsible for teardowns, inspections, assemblies, customer reviews, and customer service. Assisting customer’s machine startups, service, and assist in installation of the all machinery.

Supervised in plant operations. My last 7 years before plant closure. I supervised all machining, electrical, customer service, assembly, shipping, crane lifting operations. Involved with various types of machinery, Prince, Batten Field, HPM, KUX, Minster, Van Dorn, and New Britain. For a few these were a combination of injection molding and die casting hydraulic presses.

Experience

2000 to 2007

Randy’s Drafting and Design

Marengo, Ohio

Job Title

I created working documents using AutoCAD for individual’s and major companies with parts lists, drawings, and diagrams from Architectural, Mechanical, Electrical, HVAC, hydraulics diagrams, schematics.

For major companies such as ITL, HPM, Marysville Honda Engineering, John Landor, Dave Smith, Martin Finley.

Professional Education

4/9/2012 To 12/29/2017

Central Ohio Technical College Newark, Ohio

Associates Degrees in Mechanical, Electrical Engineering

Currently at 3.0 GPA

Awarded scholarships for most improved and outstanding in engineering academics.

Microsoft office 2000, 2003, 2005, 2007, 2010 AutoCAD 2000,2007,2008,2010, Micro Station V8 Key CAD, Turbo CAD, Wonder ware, Window Maker, Myriad, Allen Bradley Pro Logic 500, and 1500,1503. Adobe, Multisim, Windows 95, 97, 2000, XP, NT, Windows 8.

Career center in Marion, Ohio in Hydraulics, Motor and Controls, Pneumatics, Manufacturing processes, Industrial controls Certification in Hydraulics.

Awards and Certificates

I was awarded yellow belt for saving Rolls-Royce through a six sigma program of $5000.00 dollars yearly for new creation of updated AutoCAD blocks for topology diagrams.

Glenn Richardson, Vice-President – Package & Driven Equipment Supply Chain Unit, recognizes members of the Dolphin Project Team in front of the third Trent 60 unit to be shipped.

Glenn Richardson, Vice-President – Package & Driven Equipment Supply Chain Unit, congratulated the Dolphin Project Team on the major milestone, saying: “As you know, we had some difficulties delivering the first six units to Dolphin back in 2006. However, working tirelessly as one global team we have delivered a significant turnaround in the relationship. This time around feedback from the customer regarding our performance in providing the three additional units has been very positive. Dolphin Energy has shared with us a renewed trust in Rolls-Royce. We should be proud of this and need to maintain the momentum to retain and build on that trust.”

References

References are available on requests

Contact this candidate