RICHARD J. READ

** **** *****

Newark, OH *****

740-***-****

acur4x@r.postjobfree.com

SUMMARY:

MANAGER AND TECHNICIAN PROVIDING DIRECT INSTALLATION AND MAINTENANCE ON COMPLEX ELECTRONICS EQUIPMENT, COMPUTER SYSTEMS, AND ASSOCIATED SOFTWARE SYSTEMS.

Twelve years experience in the installation, upgrade, field service, and maintenance management for X-Ray producing medical electronics equipment, and their associated software systems. CompTIA Security + and Microsoft MCP certifications. Twenty years experience as a technician and supervisor for the maintenance and repair of complex Naval electronics and data systems, on five different US Navy warships and two shore installations. A total of thirty plus years experience providing direct field service, and managing teams of technicians on a large variety of complex electronics systems. Strong work ethic, positive attitude, and a dedicated customer service orientation.

EXPERIENCE: FIELD ENGINEER, PROAUTOMATED

July 2014 – Present

Industrial and commercial installation, programming, and maintenance of Lutron ™ Processor controlled commercial lighting management & control systems. Responsible for large system project management from initial system setup to completion of large scale, complex installations. Troubleshooting of all customer issues and system improvements/upgrades.

EXPERIENCE: DISTRICT MANAGER II, VARIAN MEDICAL SYSTEMS CUSTOMER SUPPORT

February 2008 - December 2011: North Mid East District Customer Support Manager

Managed a field service district encompassing all Varian hardware and software in Michigan and Ohio. Planned and directed all daily activities for seventeen Field Service Engineers. Responsible for a very large installed equipment base; Varian Clinac™ linear accelerators, associated X-Ray imaging systems, radiation therapy simulators, and all related treatment planning, treatment management, and treatment delivery software systems. Supervised and managed numerous complex installations and upgrade projects, from the planning phase through completion and commissioning of all equipment installations, followed by management of continuous maintenance and repair activities. Created, presented, and negotiated service contracts and support agreements to customers, attaining budgeted service contract revenues exceeding seventeen million dollars annually.

EXPERIENCE: VARIAN MEDICAL SYSTEMS SOFTWARE SYSTEMS FIELD SUPPORT

June 2003 –February 2008: National Software Technical Support Team

Provided second tier field support to Field Service Representatives nationwide. Advanced troubleshooting of complex technical issues. Called upon to deal with difficult problems at customer sites nationwide and abroad, liaising with customer technical and clinical staff and seeing the issues through to resolution. Provided support for large upgrade projects and complex system migrations. Highly skilled at technical evaluation, procedure document and service manual writing, and documentation revision.

June 2000-June 2003: Field Service Specialist Varian Software Products

Installed, serviced, and maintained Varian hardware and software products nationwide and abroad. Installed and upgraded systems and provided continuing service for some of Varian’s largest customer sites, including University of Pittsburgh Medical Center, Memorial Sloan Kettering Cancer Center, Vanderbilt University, Emory, and Duke University Hospitals.

EXPERIENCE: U.S. NAVY SENIOR CHIEF DATA SYSTEMS TECHNICIAN

June 1980-June 2000: U.S. Navy Senior Chief Data Systems Technician (Retired after twenty years of active duty).

Extensive experience and knowledge in; Large scale electronics and computer systems operations and maintenance; LAN operations and administration in Windows Server and Novell environments; Large mainframe systems troubleshooting and maintenance, data communications hardware, and peripheral equipment maintenance. Thorough knowledge of Microsoft software applications, operating systems, and network protocols. Skilled at supervising technical personnel and directing maintenance support efforts. Various collateral duties encompassing a wide array of experiences in industry and management.

Supervisory Skills

Recognized leader and manager, direction and planning of large projects and maintenance operations. Hire, train, develop, counsel, and evaluate subordinate technicians.

Education

Numerous Leadership and Management courses. Sales Concepts sales and negotiation courses. Microsoft MCSA and CompTIA Security+ certifications. Windows Server Admin, CompUSA Training Center, Dublin Ohio 1998. Naval Automated Data Processing Security Officer School, Norfolk Virginia 1991. City Colleges of Chicago, 2 years, 1987-89, General Studies. Naval Data Systems Technician Advanced School, Mare Island California 1982. Naval Data Systems Technician School, Mare Island California 1981-82. Naval Electronics School, Orlando Florida 1980. Various additional courses and technical schools

References

Available on request, along with complete Varian performance reviews, military history and performance evaluations.

Contact this candidate