Customer Service Manager

Timothy Wilcox

**** **** ********** ******

Glendale, AZ 85301

Hm 623-***-**** Cell 602-***-****

*******.******@***.***

PROFESSIONAL SUMMARY

Professional with 10+ years’ experience in manufacturing and warehousing, case management, drug and alcohol counseling. Having held position as Resident Manager, Voltage Technician and Production Technicians.

KEY QUAILIFICATIONS

Manager, basic computer skills

PROFESSIONAL WORK EXPERIENCE

EZ Medical Transportation Scottsdale, AZ September 2015 – Present

Driver

Transport clients to and from medical appointments

Assist clients on and off transport van

Assist clients with check-in for appointments

Customer Service

Cable Solutions Chandler, AZ July 2013-August 2014

Low Voltage Technician

• Pulled cable for fire safety systems

• Installed fire devices such as, Speaker Strobes, Smoke Detectors, Lights

EGS/Power One Phoenix, AZ April 2012-Nov 2012

Assembly/HLA

• Built solar inverters

• Installed wiring, main. logic, boosters, ground boards, magnetics, closeout & switchboxes

• Packout, prep, RMA.

Randstad/Genco ATC Phoenix, AZ

Warehouse Associate Dec 2011-Jan 2012

• Received product to process

• Feed the lines for scanners

• Built pallets for bulk items transported to bulk sort

• Ship product back to vendors

Nesco Resources/Watts Premier Phoenix, AZ Oct 2011-Dec 2011

Warehouse

• Assembled water filtration systems

• Picking, Packing & Shipping

• Forklift Operator

JobBrokers/Omco Solar Phoenix, AZ Sept 2011-Oct 2011

Warehouse

• Assembled clips for solar panels

• Rivet holes for support panels

• Placed screws inserts for panels and beams

• Final assembly

JobBrokers/ST MicroElectronics Phoenix, AZ Feb 2008-Oct 2008

Manufacturing Technician

• Procing lots on and off tool sets

• Qualing tools for particles and thickness

• Prepare lots for next process

EDUCATION

Big Bend Community College Heilbronn, Germany Highest Grade Completed GED

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