Active Directory Manager

NAZ MOURAD

SYSTEM ENGINEER & LAN/WAN ADMINISTRATOR

CCNA, CNE, CTT+ and MCSE + Exchange

SUMMARY

System Engineer - CCNA, CNE, CTT+ and MSCE + Exchange 2K certified

Proactive, detail-oriented professional with hands-on experience in network design/administration and on-site/remote operations support and track record for improving client satisfaction while contributing revenue-generating, cost-saving solutions in challenging environments

Areas of expertise include:

Research & Analysis

Configuration & Troubleshooting

Supplier Relations

Planning & Installation

Upgrades & Enhancements

Security

Network Design & Deployment

Backup & Repair

Client/Sales Support

Network Administration & Security

Online Systems Management

Staff/User Training

TECHNICAL SKILLS (not all inclusive)

Operating Systems: Cisco, Windows 2012/2K8/2k3/2K/NT-4.0/XP/windows 7, Exchange 5.5/2010 and SBS 2003 Netware 3.1x - 4.11

Software & Tools: Nessus, Armitage, CheckPoint, ISA, WebSence, eMailTrackerPro, SmartWhoIs, Wireshark, Web Historian, Index.dat analyzer, VMware ESX, Platespin, VMconverter, NetApp OnCommand System Manager, Active Directory, Directory Services, Clustering, NLB, DFS, WSUS, NetPro, TCP/IP, Subneting, Routing, RIP, IGRP, EIGRP, OSPF, DNS, WINS, DHCP, IIS, RAS, NAT, VPN, Site Scope, Arcserve, Legato, Veritas, Visio 2000,FIM, Antivirus/Spyware (OfficeScan, Symantec, Mcafee and Adaware Languard), ZoneAlarm,, Fluke Cable Analyzer, WireShark, Sniffer, Etherpeek, Ghost, Trackit, ITG/ppm, Clarify,.

Hardware: (RAID 0,1,5), ASA Firewall, Sonicwall CISCO Routers and Switches, DSL, Cable, Compaq, HP, Dell, IBM and IBM Compatible Desktops, Servers, Blade servers, Laptops, and Backup Library.

Scripting PowerShell, Batch.

Basic Knowledge: AWS, Snort, DLP, Linux.

In Progress CISSP, CEH (completion date: 2016)

PROFESSIONAL HISTORY

Kering/Gucci, Secaucus, NJ January 2014 – Feb-2016

Senior System/Security Engineer

Review, analyze and evaluates systems and user’s needs.

Manage end user accounts, permissions, and access rights using Active Directory, Group Policy, Forefront Identity Manager (FIM). This included adds / deletes / modifications, clean-up of ID’s, re-certification and reporting.

Install updates and patches using WSUS and Asset Core

Manage McAfee epo 4.5, 4.6, 5.1 (Antivirus, Hips, DLP)

Worked with privileged access requests (DMZ) for additions of systems, accounts and user IDs.

Performed security scans using Nessus.

Performed Pen Test/Vulnerability Scanning using Nessus, rapid7 Nexpose, Burp, Samurai, Armitage, Kali.

Monitored systems using Nagios.

Managed internet access using Websence

Ensured the integrity and security of enterprise data using DLP, ISA proxy, RSA, ASA, CheckPoint, PaloAlto, Security Center and McAfee.

Participated in investigating security and threats issue using eMailTrackerPro, SmartWhoIs, Wireshark, Web Historian, Index.dat analyzer.

Worked with Active Directory for access to departmental shares, servers and network access for local and remote access.

Support application development teams.

Develop, document, and maintain policies, procedures for security.

Investigate network and security issues and provide recommendations for improvement.

Perform after hours support duties.

Developed and implemented Disaster Recovery plan with Sungard.

Restructured active directory and file system security.

Investigated and reported on anomalies and alerts.

Performed server and computer scans to investigate and enforce security compliance, as well as individual compliance.

Managed and delivered multiple projects that include: preparing for DataCenter move, PCI security compliance, infrastructure redesign.

Install, configure, and administer, Windows Servers (2008, 2012), Active Directory and applications.

Siemens Financial Services / Atos, Iselin & Princeton, NJ May 2006 – December 2013

Wintel Engineer / Team Lead

Served as key contact supporting highly complex integrated IT systems spanning 40,000+ employees with more than 3,000 servers

Installed, configured, administered Windows Servers (2000, 2003, 2008), Active Directory and applications

Established and maintained user accounts, passwords and permissions at the O/S and application level

Manage end user accounts, permissions, and access rights using Active Directory. This included adds / deletes / modifications, clean-up of ID’s, re-certification and reporting.

Worked with privileged access requests for additions of systems, accounts and user IDs.

Worked with Active Directory for access to departmental shares, servers and network access for local and remote access.

Maintained integrity of IT infrastructure

Performed daily system monitoring for load, availability, and capacity

Applied upgrades and patches to software and hardware as necessary

Restructured active directory and file system security.

Worked in conjunction with IT staff, consultants, vendors, users and other external support resources to achieve maximum up-time and rapid problem resolution

Provided on-site and remote technical support and customer service for Level III issues.

Performed after hours support duties (on-call rotation) to sustain systems and service levels * 24/7/365

Created, tracked and documented trouble tickets and posted daily reports.

Chubb, North Brunswick, NJ 1997 – 2006

Network Administrator (1997 – 1999) / Department Chair (1999 – 2006)

Maintained full network infrastructure and WAN connectivity while responsible for hiring, supervising, training and supporting day/evening staff.

Achievements:

Selected to Advisory Board as subject matter expert sought after for technology research, modifications and testing prior to integration.

Designed, implemented and supported Cisco Router / Switches, Windows NT/2K, Exchange 5.5/2K, ADS, DNS, DHCP, WINS, NAT, IIS, VPN and Terminal Services.

Migrated site from Netware 3.11 to Microsoft NT4.0 and implemented Microsoft Exchange 5.5.

Integrated desktop/laptop rollout and redesigned network that improved data reliability/security.

Lincoln Technical Institute (Previously Cittone Institute), Edison, NJ

LAN Administrator / Instructor

Co-coordinated and co-managed seven networks (310 workstations and seven servers) and supervised Network Administrator while simultaneously performing previous instructor role.

Achievements:

Increased institution’s marketability by evaluating and co-developing new progressive curriculum that met industry standards and improved student certification rate.

Prevented serious loss of student records, lab work, software inventory, coursework and documentation by immediately regaining network access after unauthorized password change.

Proposed and secured approval for adding new firewall software that enhanced performance/security.

Developed computer coursework and conducted Novell, Windows 3.11/95, DOS and other Personal Computer courses in formal classroom and lab environment.

Swintec Corporation, Moonachie, NJ

Service Manager

Rapidly progressed from Technician to manager responsible for overseeing inventory/repair operations with staff of nine and directing technical, service and shipping departments and 60K sq. ft. warehouse.

Achievements

Planned, coordinated and implemented in-house/client projects and worked with engineers to modify, test/develop new products, improve existing assets and facilitate special orders according to specs.

Requested by NYC’s Board of Education to serve as on-site leader of major update/conversion project and coordinated all deliverables to plan in three months.

Identified and qualified new reseller that led to increased revenue and reduced waste disposal costs.

EDUCATION

Union County College, Cranford, NJ

Electrical Engineering Technology

Computer Processing Institute, Paramus, NJ

Electronic Technology/Computer Repair Diploma, 4.0 GPA

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