Kathleen Lyons
**** ****** **. ** ****, CA *****
e-mail: *****.*******@*****.***
Work History:
*/** ** *******, ********** Coordinator, Hard Rock Hotel
Rock Star of the Quarter 2015
K.A.S. Award 2015 (Back Of House)
- Understand and respond to all guest needs in a timely and professional manner
- Purchase, stock and issue material and services as needed and/or directed, to meet the day to day requirements of general hotel operations.
- Ship and receive all hotels and guest packages, maintaining proper package logs.
- Verify the quantity, quality, condition and type of all hotel goods received matches the invoices or freight bill, and meets hotel standards.
- Act and to resolve any foreseen shipping and/ or receiving issues.
-Perform any other tasks, including cross training as directed.
-Maintain a clean and safe work environment, including following all safety rules and regulations.
-Track and coordinate purchases with the requests/needs of all departments.
- Operate ethically to protect the image of Hard Rock as well as Evolution Hospitality
- Read and review invoices and purchase orders to verify the accuracy of invoice specs and the type of product being delivered to the hotel.
- Ensure accurate and timely coding and posting of invoices.
- Perform duties in accordance with company standards, policies, and guidelines, Federal and State Regulations
- Maintain effective communication with internal and external guests
- Perform additional duties as requested by Director of Purchasing
12/13 to 7/14, Zoning and Permitting Assistant, Notary (Contractor), Md7
- Administration of all aspects of the zoning & permitting process flow related to our Client sites.
- Initiate daily FedEx, certified and standard mailers and corresponding tracking reports.
- Create and maintain systems to support and supplement processing of all Client sites.
- Manage zoning & permitting documents related to zoning & permit packages including phone calls to the jurisdictions for package deficiencies and other status updates.
- Create, maintain and distribute zoning & permitting department reports.
- Scan, upload, and title documents accordingly.
- Assist Md7 Zoning Coordinators by preparing and sending preliminary documentation to jurisdictions for Client Site Modification projects.
11/12 to 07/13, Shipping/Receiving Clerk & Office Manager, MeerKite Inc.
San Diego, CA
-Pull, pack and ship all customer orders.
-Receive all incoming goods and compare against packing lists, note all discrepancies to the owner and refuse any deliveries that are shipped to us in a damaged condition.
-Collect daily data on sales, employee work hours per department to forecast work schedules.
-Maintain employee time sheets and create employee monthly schedule.
-Perform a weekly inventory of office and shipping supplies.
03/08 to 9/12 Receiving Coordinator/Banquet Bartender/Cocktail Server, Doubletree Hotel
San Diego, CA
*Employee of the Month 2010. Employee of the Year 2010.
-Received all shipments to the hotel. Checked all food and beverage deliveries against packing lists. Declined any delivery that looks poor in quality or past its expiration date upon delivery. Processed all deliveries for hotel guests including providing tracking numbers and location for pick up. Ensured all orders, receipts, and documentation were accurately tracked and recorded for all food and liquor deliveries coming into the hotel.
-Entered all invoices into a data spreadsheet and updated prices for all inventory items.
-Performed a weekly inventory of our food and liquor storeroom.
-Supervised distribution and the in/out process of food and liquor to ensure adequate stock levels at all inventory points.
-Responsible for ensuring the food storeroom was fully in compliance with the California Health Department code.
07/04 to 10/04 Project Coordinator, Hallmark Communities
Solana Beach, CA
-Processed all building permit applications.
-Over saw all building requirements for homeowners:
*Truss Calculations.
*Soil Reports.
*Grading Reports.
*T24 Energy Calculations.
*County Assessors Records.
*Leach Line Measurements.
*Set Back Measurements.
-Obtained all necessary stamps to get all homes built in a timely manner.
10/03 to 06/04 and 11/04 to 06/06 Stockperson, Sales, Cashier, Nordstrom
San Diego, CA
-Monitored inventory levels and preserve store revenue by keeping high demand products on racks.
-Performed various customer relations, including working as a cashier, helping customers find outfits for specific occasions. Educating them on proper fit, fabrics and care of their items.
-Finding items for the customer at other Nordstrom locations when my store was out of stock.
10/99 to 11/02 Human Resource Specialist, LSG Sky Chefs
Oakland, CA
-Recruited personnel for open positions and validated qualification for prospective employees.
-Established employee profiles for all new hires in our computer systems for payroll and helped them complete all required paper work, as well as performed the new hire orientation.
-Processed weekly payroll for hourly employees and management.
-Maintained and processed all employee payroll by using Kronos Time Management system.
-Explained all benefits during open enrollment and during new hire orientation.
-Maintained all personnel files, including files that pertain to Airport Security and the Federal Aviation Administration.
-Employee advocate. Acted as counselor and problem solver as much as possible for the employees.
-Case worker for all workers compensation claims, helped resolve issues as soon as possible and maintained all claims files.
Education
-Sage College of Court Reporting
-San Diego State University Meeting & Event Planning Certificate Program
Membership/Associations
-Meeting Professional International San Diego Chapter (Student Member)
Computer skills
-MS Office, Power Point, Outlook, Access, Excel
Other Skills
-Forklift Certified